Emerald Hotel Bangkok

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Good breakfast with balance between Asian and American food.

I hate to leave a bad review because the staff was excellent but for them to have plumbing issues in two separate rooms is unacceptable. The water pressure for the toilets is horrible. You have to flush it multiple times and then the toilet paper still doesn’t go down. After a few days we had to move to another room 2 floors up but the toilet wasn’t much better. Having to call maintenance to plunge the toilet was very frustrating. I used the toilet in the lobby and it was much better so I don’t know if it’s the higher floors with the issue or not. Again for a $100 room in Bangkok it was very disappointing. If you do book a room on the 15th or 17th floor check the toilets before you settle in. Hopefully they resolve the issue in the future. I should have been more aware since I saw a similar review regarding the toilets. I thought it was a one off but unfortunately not. For the good parts the staff was really courteous and attentful. The room was really large, the bathtub in the first room did not meet my standards which aren’t extraordinarily high. The tub in the second room was usable. The room was very clean and well maintained. Their eco sign doesn’t really mean anything because they changed the towels every day which I thought was excessive but that’s just me. The buffets were very nice with a good selection which was a little pricey as all hotels are but very convenient on days you’d like to relax. I didn’t get to utilize the gym as it a was closed.

All staff were very friendly and helpful. Breakfast needs to have more options. The price is bit pricey.

room are good , great staffs

We book online n was well received. The property was good that’s why we returned. This is our 2nd stay. The 1st time was back in 2019 n they made a great impression on us to stay again. Would recommend.

Old facilities with low water pressure, slow lift condition even with 4 lifts, no seat in the lobby for waiting transport

Pros - easy access to MRT, nice staff, big room, nice fitness room, clean, good breakfast. Cons - older hotel not well maintained, small pool on shady side of building, few taxis available at lobby entrance

I found cockroaches twice in the salad at the breakfast buffet. I had paid for a deluxe room - I was transferred to a standard room because of hot water problems. I found the rooms unattractive and in need of renovations. The shower areas were gritty. I will not stay at the Emerald Hotel again M.S.

Good areas.

It has everything i want