Les Tilleuls Etretat

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I rarely leave negative reviews, but this was genuinely one of the worst hotel experiences I’ve ever had. From the moment we arrived, we were made to feel completely unwelcome. We arrived before the 4:00 p.m. check-in time and were abruptly told to immediately leave and come back later. The living room was completely empty, yet we weren’t even allowed to sit there quietly and work on our laptops while we waited. There was no warmth, no hospitality, and no effort whatsoever to make guests feel welcome. The biggest issue is that this isn’t really a hotel—it feels like a family’s private home where a few rooms are rented out. That could have been charming if the atmosphere had been friendly, but instead it felt like we were constantly intruding in someone else’s house. Throughout our stay, it seemed as though the owners viewed guests as an inconvenience rather than paying customers. Their child would often be lying in the shared living room loudly watching videos on an iPad, making the common areas feel awkward and uncomfortable to use. We avoided them altogether because we never felt welcome. The room itself was miserable. It was unbearably hot, with barely any windows and virtually no ventilation. To make matters worse, the room was infested with bugs and mosquitoes. Sleeping comfortably was nearly impossible. Considering the price, the experience was incredibly disappointing and felt like a complete waste of money.

Fabulous charming property. Food was amazing.

Everything was great from start to finish, we where only there for 1 night, nonetheless we will definitely come back for summer next year, it was truly a magical time and the couple hosting the place are great people, we would 100% recommend

It was a beautiful quaint house. The staff was friendly and helpful. The only issue I had was that I think it could have been described differently by Expedia. It is more like a bed and breakfast than a hotel which affects the amenities offered

A beautiful mansion full of antiques. Family atmosphere. Friendly staff who went out of their way to make sure we had everything we needed. Ate a fabulous truly French cuisine meal on site. Comfortable with a beautiful balcony view of their garden below.

Bed was comfortable but the room was a bit warm.

Great property! Everything was perfect!

Just do it!!! It’s so sweet and the family is lovely.

A beautiful guest house a few streets away from the beach in the middle of a quaint town. Walking distance to great restaurants, boutiques and bakeries. The host family is extremely friendly. The house is grand and it has an amazingly landscaped yard that's like an oasis with very hard to find parking spaces in the town of etretat. Highly recommended.

Charming! Very welcoming staff lives on site, beautiful gardens, walkable town, delicious simple breakfast.