Mercure Rhodes Alexia Hotel & Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We had an amazing stay from beginning to end. The rooms were clean with fresh bedding and towels daily! The staff were super friendly and helpful at the reception and bar.

I paid extra for a suite expecting a quieter, more premium experience, but unfortunately this was one of the noisiest hotels I’ve stayed in. My suite was on the ground floor with a terrace overlooks a construction site one side and a strip club the other, with construction noise throughout the day. The private terrace and plunge pool were also in such a windy spot that they were unfortunately unusable for most of my stay. The main swimming pool was literally right next to the road with the construction site opposite. Noise was the biggest issue. The hotel is next to the a party street, so there are people shouting and screaming in the early hours. Inside the hotel, noise carries from reception into the corridor as there is no door to separate, in addition my room was opposite an office, meaning I regularly heard phones ringing and doors slamming. Housekeeping staff were also shouting down the corridors from around 7am each morning. On the positive side, the location is good, just a couple of minutes from the beach, surrounded by good restaurants, and within easy walking distance of both the Old Town and New Town. The room itself was spacious, the bed was comfortable, the complimentary minibar drinks were a nice touch, and housekeeping did do a great job keeping the room clean. Overall, the lack of peace and quiet seriously affected my stay and my sleep. I was very glad I packed earplugs, but even with them I struggled to get a decent night’s rest.

I had a great experience at the hotel - the staff were super friendly and helpful, the hotel was very modern and clean (in fact, the whole property was spotless) and they followed my request to be put in a room with sea view, which gave me the best morning views when I woke up. Also worth mentioning the hotel was a stone's throw away from the quieter side of the beach which was ideal for me. Loved it and would definitely stay again!

Parking was not an issue, with help from staff. Beautiful room clean and comfortable Quiet great nights sleep. Exceptional breakfast

The hotel staff has always been extremely helpful in my many stays at the Alexia over the years and the location of the hotel is excellent for walks to the ancient city and is very close to the Aegean for those always perfect sunsets.

Hotel staff were very helpful. The room was nice and bathroom clean. Unfortunately our balcony never received any sun due to another hotel being very close behind. There is a building site across the road which starts work early every morning, this was loud, dusty and dirty.

This was my third year in a row staying at the Alexia and it has always worked perfectly and is an excellent base of operations for seeing the new and the old fortified city. Many fine and interesting restaurants within walking distance of the hotel. The huge buffet breakfast is always nice and a good way to start another pretty day in Rhodes.

This was my second visit to the Alexia and both visits have been excellent and the staff has always been most helpful. That huge buffet breakfast is a good way to start another beautiful day on Rhodes.

Swimming pool opening out onto the road was not the best design

Meltem she’s the best guest relations ever , made me feel at home , also special thanks to Angie , Alexander , Nikita’s from front desk for their 5 star service , highly recommend this hotel.the mentioned names became my family for my stay. You can basically walk to the beach it’s a few meters from the hotel even to the beach bars and old town