Hampton Inn & Suites Denver-Downtown

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Loved the option of a 2 story room.

Helpful & friendly staff. Room was great! Breakfast was 5 star all the way as far as a free hotel Breakfast goes. Parking was a bit of a pain but it's to be expected downtown & free parking can be found nearby. For the price you won't find a better place to stay in Denver. Only complaint is the pool was way too cold to be comfortable, but the kids didn't seem to mind & they loved it.

It's not in a great neighborhood. The valet parking was required at $45. The people parking didn't seem or look trustworthy so we didn't do that

We were supposed to stay 4 nights. The first 2 nights were terrible so we checked out. One of the 2 elevators had been out of order for over a year, based on old reviews. The only other one was working when we checked in, then was broken that night when we got back to the hotel at 10:30pm. Working again the next morning, broken when we returned at 11:30pm. We were on the top floor, so had to climb 12 flights of stairs (6 floors) to the room. My husband is a disabled vet and had a very hard time doing this. The staff was very unhelpful and unapologetic about the situation. In addition, the breakfast area was not clean. Trash cans overflowing, a lot of stains on the chairs and carpet. Trash cans outside the main entrance also overflowing. Room was just ok. Sink faucet would take an additional few seconds to stop running once turned off. Overall, this is a badly maintained property. I have never written a bad review of a hotel and usually go out of my way to write good ones. I chose this hotel because we have always had good luck with Hampton Inn. Not this time!

The rooms were spacious and clean. The staff was helpful when we wanted to extend our stay. Breakfast was well stocked, even close to closing time. We did have to pay for parking unfortunately, although there were many spots available.

Good: breakfast was good, room was clean Bad: staff in reception and valet was unfriendly, shower head and tv not working properly

The elevators needed attention- they both broke the night we were there and we were on the 6th floor with an elderly lady. The pool was cold and stinky and in the basement. The breakfast left much to be desired. My hot water for tea steeping was warm. The room was not fully stocked. If you have a high profile vehicle, they valet park it on the side of the building not in a garage (and its still $45) I would not stay again intentionally.

Good

Solid consistent breakfast, quiet room, nice place.

Typical Hampton lnn. Because you're in downtown Denver, you will be required to pay for parking. Conveniently located to a shopping district with multiple bars and restaurants.