Hôtel Jardins Secrets

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This is a small beautiful garden hotel. Everyone was so kind and helpful. The food was wonderful. The garden is so quiet and beautiful and I loved the pool. The rooms are lovely. This place is a real gem. Close to everything and very walkable.

Les Jardins Secrets is a very beautiful property with lovely gardens and a peaceful atmosphere, but unfortunately the service and overall experience did not match the price point. What stood out most was the constant upselling of basic things that would normally be included or handled more graciously at a luxury hotel. Breakfast was expensive for what was offered, with additional charges even for simple egg dishes. We also found the food menu surprisingly limited, with several items unavailable during our stay. One moment that really left a bad impression was being told we could not have a simple glass of tap water by the pool after already ordering drinks, lunch, and bottled water throughout the day. It made the experience feel unnecessarily transactional rather than welcoming. The property itself is charming, but luxury hospitality is about attention to detail, generosity, and making guests feel comfortable. Sadly, that aspect was missing for us, and had we known beforehand that others had similar experiences, we likely would have stayed elsewhere.

This is a total hideaway very different and not at all the mass corporate market. Individual and exclusive is how I would describe it. They advertise and have a lovely spa which is an extra cost. They don't have a restaurant but do provide a small plates menu. Personally I loved it and the staff were exceptional.

Gorgeous spot

The hotel was spectacular and the service more than excelent and the owners very charming. My family loved it.

Absolutely dreadful experience very eccentric property and definitely doesn’t warrant the 5 star rating or the price charged. Very surprised that Expedia promotes this property on their website as it can only damage reputation

The property is nice and in good holiday vibe

Magnificent house and garden. The shady garden and pool are a perfect retreat from summer heat. Staff were all wonderful.

The entire facility is spectacular. I wish we had spent more time here. The hotel is absolutely adorable. Gorgeous. The food is fabulous. The ONLY complaint I have was room temperature. Both us and the couple we were traveling with had rooms that just would not cool down at night. The a/c just would not cool down the rooms. Other than that this is the one time that the pictures actually do depict what you see and experience. Amazing. We will be back.

It's not a five star hotel. I would call it a motel. The owners live there. She told us to be quiet at 2PM as my son was swimming since her granddaughter was sleeping. It took a shower and she came up to complain that water is leaking through the ceiling. The whole building is very old but only partially renovated. I would strongly advise against this "hotel".