Hotel Pacific

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I don’t like to be the 1 complaining but it’s awfull 1 . It’s in the the middle of a real scetchy area . 2 hotel not been modified since post WW2 I asked reception to look at the shower as it was too hot to shower my son or my self I asked this on day 1 I got zero help so I felt dirty every day . Most things I let go but this was awfull . Least a got a clean towel everyday

The rooms were dirty, the staff was rude, they were not helpful with the language barrier at all. There was no ac and no fans in the room. It was truly just to rest your head at night. Would not come back even if I had no other options. The dirty streets of Paris would have been a more comfortable place that this hotel.

wouldn't use the bathroom and slept on the bed with my cloths on. Might as well have slept outside

Este hotel no presenta ni la más minima comodidad, ni por precio que no resulta económico comparado con otros donde hemos estado, mal olor a cigarro, cucarachas, la ducha no funcionaba y el lavabo del baño con cigarros en la coladera.

Upon check-in, I was assigned Room 1, but when I entered, I was shocked to find another person already inside. I immediately informed the receptionist, whose “solution” was to move that guest into another room that looked like a dirty warehouse and tell me to take Room 1 without cleaning it first. Because of a language barrier, it was difficult to communicate, but I asked for a different room. The room I was moved to was in terrible condition, it smelled awful, like body fluids, the bedsheets and towels were stained and dirty, there was no toilet paper, no hangers, the bathroom light didn’t work, and flush is not working! as described in the hotel listing. When I asked for clean sheets and towels, the replacements were also visibly stained. I requested cleaning, but the receptionist told me to just open the window. Within an hour of lying on the bed, my skin started itching, and I felt so uncomfortable and upset. This experience completely ruined my holiday and made me feel unsafe and distressed. The room was unsanitary, misleadingly advertised, and unfit for guests. I am requesting a full refund as the service I received was not as described and far below any acceptable standard. I am requesting a full refund for my hotel booking due to an extremely distressing and unacceptable experience. CANT UPLOAD THE PHOTOS BECAUSE OF FILE SIZE

Friendly staff Arranged second night Room 4 cooler during heat wave

This place is a dump and I can,t believe I paid so much to stay here. The noise is terrible people banging doors and shouting late at night. It was nearly 100 degrees in Paris the room had no air con and not even a fan. The room felt dirty and not clean and there was hairs on my bed sheets.

This can barely be called a hotel. Better described as a room with private bath - that’s all. Our room had dust and dirt in many places. The street noise was extremely high and only died off around 1:30 AM. The hotel is in serious need of a revamp. We felt unsafe at night on the street below our hotel. Plus factors… There are a number of restaurants in easy walking distance, and access to the metro is very close.

A fairly basic hotel in a noisy part of town but at least close to a metro station and the Gares Est and Nord. It is an area inhabited seemingly by Africans who appear unable to control their voice level, always shouting at each other. Luckily the double-glazing shut out most of the noise coming from the street. Given that hotels are non-smoking, finding on arrival a cigarette butt floating in the toilet tells you everything you need to know about housekeeping.

Everything was great in the hotel, the street outside was very noisy with very loud people, but if you are very tired after a busy day around Paris: you will sleet through it all.