Park Dedeman Bostanci Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Oda ve banyo temizdi. Calisanlarda ilgiliydi. Banyodaki isin asiri derecede los olmasi disinda dus basligi da kirikti. Onun disinda idare eder diyebilirim

Very friendly staff

We didn’t like at all

Staff, They barely speak english, when I try to further communicate they hang up and say no english. After my surgery I requested someone to help with my bag down. No one came, I called then again they said later I mentioned my ride is waiting for me down they just said ok ok and goodbye, they never sent anyone.

The room was nice and clean, new, the staff was helpful.

Hotelin konumu olsun, odaları olsun her şeyi çok güzel. Özellikle personelin bu kadar kibar ve tatlı olması takdir edilesi. Biz kahvaltıyı da beğendik. Yeterince seçenek sunuluyordu. Hele Habibe Şefin omletini yemeden gitmeyin! Bizi çok rahatsız eden durum ise otopark! Daha önceden hotel misafiri olarak otoparkın kullanımı dahildi. Sonradan türlü değişiklikler yapıldı. En son kullanmadığımız vale servisi icin fatura yazmışlar plakamıza. Güzel konaklamızın içine ettiler diyebilirim.

In the picture it showed the pool but pool is for other building not with park dedeman

Otele check-in saatinden erken gitmek zorunda kaldık. Resepsiyondaki robot bey hiç yardımcı olamayacağını iletti. Sanki birşeyler ona kodlanmış ve onun dışına çıkamayıyor gibi... Otel, check-in saatinden önce misafir kabul etmek zorunda değil evet fakat küçük çocuğumuz vardı hazırlanıp hemen çıkmamız gerektiğini söyledik ancak hiç esneklik göstermedi. Otel müşterisi olmamiza rağmen otoparka her giriş çıkışta ücret ödemek zorunda kaldık. Bizim için kötü bir deneyimdi. Tekrar tercih etmeyeceğim bir otel olacağı kesin.. We had to arrive at the hotel before check-in time. The robot at the front desk told us he couldn't help us at all. It's as if something has been hard-coded into him and he can't get around it. Yes, the hotel isn't obligated to accept guests before check-in time, but we told him we had a small child with us and needed to get ready and leave immediately, but he was completely inflexible. Also that Despite being hotel guests, we had to pay a parking fee every time we entered and exited. It was a terrible experience for us. It's definitely not a hotel I'll choose again.

Initial booking, there’s error, sent a message that two guests and will pay 2nd person breakfast. Hotel didn’t bother to reply. On arrival 1st September found that I have to call Expedia.com. I didn’t book through Expedia. It’s not possible to contact hotel.com or Expedia at that time.If I have booked two persons stay at the time of booking, it should be the same cost.

Always comfortable and to a high standard. Istanbul's best hotel.