Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This property offers transfers from the airport and train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this property in advance. Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests traveling with a service animal must contact the property prior to arrival.