ibis budget Nantes Sainte-Luce - Hôtel Rénové

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

L’établissement était propre Très bon petit déjeuner Recommande

👍okay für die Dauer. Wir waren geschäftlich da Messe Carrefour du bois

Es war OK für die Aufenthalte

Je n’ai Pas déjeuner sur place.

Very basic but perfect for 1 night stay when you just need a decent bed for the night. Excellent price for what you get. Might be ok for 2 nights if you want to view Nantes but no longer. Very friendly and helpful staff.

Stay clear of this hotel. In the middle of nowhere, only thing nearby is what is apparently a swingers/sex club, didn’t feel very safe at all. No cold water, only boiling hot water out the taps morning and night, having to brush your teeth with that and unable to shower as temperature of water too hot even on ‘coldest’ setting. We were booked for 3 nights and left after the first night. No reception staff, everything is codes. It was 2star clean but really everything else was well below par, more of a hostel feel.

This was possibly the worst place I have ever stayed. The bed wasn’t made when I got there and the mattress was covered with hairs. When I cleared the bed afterwards to take photos I saw clear evidence of bed bugs. There was smudges of blood in the mattress cover and a dead bug. I had also been bitten (not mosquitoes as I was covered by a sheet). There was also no water at the hotel due to a burst pipe. There were two half hour windows to have a shower and do all washing. Only had one flush on the toilet outside these times also. I complained to the reception but didn’t get anywhere. I am currently following this up with Expedia.

No running water at property, only found out when we arrived. Water pipe had burst & they turned it on for 30 mins in morning & night. When turned on shower was only scolding hot

No instructions re car park entry which is not straight forward. Reservation code didn't work to let us check in which left us stranded outside at 1am. Ibis help line number provided didn't work, ibis directly refused to help. On the plus side the hotels. Com support team did get it sorted but this was all about half an hour after arriving. Very poor overall. Didn't expect much for the money of course but simple access should be a given.

Average place