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2 adults, 1 room

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City Express by Marriott Playa Del Carmen

Avenida Balamkanche, Playacar Fase IISee map

¥ 417.3per night

This is the cheapest price in 30 days, based on the rates on 21 Sep

Top reasons for booking
Shuttle service
This hotel offers a shuttle service
Popular facilities
Free WiFi
Fitness center
24-hour front desk
Luggage storage
Business center
Free parking
3.9/5Good 1K+ reviews
Exploring the area
Playa del Carmen Airport, 800m, About 2 mins from hotel by car
Playacar Golf Club, 1.1km, About 18 mins from hotel by foot
Paseo del Carmen, 1.3km, About 21 mins from hotel by foot
4
Room, 2 Double Beds
2 beds
5
Room, 1 Queen Bed
1 double bed or bigger
6
Suite, 1 King Bed
1 double bed or bigger
6
Suite, 2 Double Beds
2 beds
6
Suite, 1 King Bed
1 double bed or bigger

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Reviews

Read all reviews
3.9/5.0

Good

1K+ reviews
Location
2.8
Services offered
4.0
Cleanliness
3.7
Atmosphere & facilities
3.8
All
4.5+
3.0+
Silvia M
Reviewed: 27 May 2026

1.0/5.0

Below average
No sirve está muy sucio
Zac
Reviewed: 6 May 2026

4.0/5.0

Great

Stayed with partner

The local transportation they offer is not consistent and has a bunch of rules around where and when they stop. None of the rules or availability is posted anywhere. That was our only complaint because part of the reason we booked it was for the local transport. Other than that- clean rooms, clean beds, GREAT staff.
Juan
Reviewed: 8 Mar 2026

4.0/5.0

Great
Bien
Louise
Reviewed: 16 Feb 2026

5.0/5.0

Fantastic

Solo stay · For leisure

this was my second time staying at this hotel - close enough to walk to the main 5th avenue, but far enough away that you did not get the noise :) would gladly return in the future
Brenda
Reviewed: 7 Jan 2026

2.0/5.0

Below average

Stayed with family

Rooms were decent for what you paid, service wasn't the greatest. Had issues with the toilet a few times, housekeeping wasn't the best. We would have to constantly ask for towels. Location isn't bad at all, they have a shuttle service to the 5th avenue which was very helpful. They also had some stores that were a good walking distance with a McDonalds nearby and an amazing taco stand. I don't see myself rebooking a this place again.
Sandra
Reviewed: 6 Jan 2026

3.0/5.0

Good

Stayed with family · For friends and family

The room was good but it was a lot of noise from the kitchen
Juan M
Reviewed: 3 Jan 2026

3.0/5.0

Good
Le falta mantenimiento al edificio, deficiencia en proporcionar artículos de higiene(papel de baño y toallas). Staff bien pero no muy bien.
Flora
Reviewed: 28 Dec 2025

5.0/5.0

Fantastic

Stayed with family · For leisure

Suite was great for our family. Good food and great service. Staff were friendly. Pool was clean and we used all the facilities: office space, game room and gardens.
Luis Rosado
Reviewed: 23 Jul 2025

2.0/5.0

Below average
It’s a very basic hotel w
Espirio
Reviewed: 11 Jul 2025

2.0/5.0

Below average
No esta la foto del hotel estan mintiendo como esta el hotel sun muy anplio no lo esta los pasillos alamita muy estrechos y las abitasiones lo mismo

Overview

City Express by Marriott Playa Del Carmen

Renovation:2022-01-01
Rooms:135
Floors:3
Star rating:

With a stay at City Express by Marriott Playa Del Carmen, you'll be centrally located in Playa del Carmen, within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This hotel is 1.2 mi (2 km) from Playa del Carmen Main Beach and 4.4 mi (7 km) from Xplor Theme Park.

Description

With a stay at City Express by Marriott Playa Del Carmen, you'll be centrally located in Playa del Carmen, within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This hotel is 1.2 mi (2 km) from Playa del Carmen Main Beach and 4.4 mi (7 km) from Xplor Theme Park.

See all

Exploring the area

Transport

Playa del Carmen Airport

Airports
800m

Attractions

Playacar Golf Club

1.1km

Paseo del Carmen

1.3km

Bahia Bay Cozumel

1.4km

Playa del Carmen Maritime Terminal

1.5km

Mahi Golf Course

1.5km

Central Square

1.7km

3D Museum of Wonders

1.8km
See map

Facilities & services

Popular facilities
Free WiFi
Fitness center
24-hour front desk
Luggage storage
Business center
Free parking
General
Electric car charging station
Free buggy service
Free shuttle service
Non-smoking throughout
Elevator
Accessibility
Uncovered parking
Vending machine
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Health & fitness
Kids swimming pool
Outdoor Swimming pool
Internet
Free wired internet
Accessibility
Wheelchair accessible
Wheelchair accessible parking
Food & drink
Free breakfast
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 13:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Food & drinks

Take advantage of the hotel's room service (during limited hours). A complimentary full breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

See all policies

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386 reviews
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4.5/5
Fantastic
718 reviews
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Business center
¥759.1
Incl. taxes & fees: ¥759.1
1/5

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220 reviews
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¥301.2
Incl. taxes & fees: ¥301.2
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