Bay Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The area this hotel is located is awful, with a lot of homelessness, open drug usage sleeping in the street, and defecation everywhere, Despite filtering for a hotel with 'breakfast included', this was not the case here - I note the hotel still states this, despite no breakfast available. The TV in the room did not work - I reported it the first day, and it was never resolved. The lightbulb in the reading light taken was missing, this was also reported the first day and never resolved. The microwave plate was missing - based on the prior two issues being ignored, I didn't bother reporting it. The 'hotel' seems to be used for long-term use,, with many 'residents' having their entire belongings in the rooms, leaving a foul odour when the door is open. I was shocked to see an aggressive-looking dog had been left in the corridor outside my room all night, twice. The bathroom/toilet looks as if it it is cleaned once a day.

Not clean at all

Bed in terrible condition, tape hanging on the wall to keep the bad frame up. Blood on the windows edges. Burn marks and wholes in the blankets. Person in the front said for me to touch the blankets and remove them to replace them knowing theyre filthy and there was brown stains also. Sink table was cracked and the bottom under it was cracked and broken from being wet or soaked for so long. Stool chair very old and dirty with stick stuff. The room was completely unbearable to stay in, there was a smoke detector covered in cardboard from a cereal box. Room service 0-10

Everything ok Thanks

This hotel should not be an option on Expedia. If you are not familiar with San Francisco, you may not know that there are many many people living on the street and probably doing drugs. There is no where to park your car off the street and there is a good chance a car would be broken into in this area. You have to wait for someone to ring you in because it is not a safe area. I checked out the room and decided not to stay there because it was not very nice inside either.

The room was disgusting as was just about everything, told someone the toilet wasn’t working but they didn’t have maintenance available for 2 days, towel had holes in it and bedding had cigaret burns in several Places. Tv working was the only positive I can possibly give! Check the area out on Google before booking as it’s the most dangerous place in San Francisco!

Was among the cheapest rooms in the city, so I wasn't expecting much and didn't get much. Shared bathroom in the hallway, no coffee, no breakfast as advertised. The lights worked and it came with a bar of soap and had WiFi, that is about all. Very rundown property in what looked like a rough neighborhood. I had to choose between locking the window for safety while I slept or leaving it open to air out with a box fan, as the central fan didn't work. I chose to have a stuffy room.

Waited in the lobby for two hours before I could get into my room. Room smelled like human waste and the bedsheet was covered in cigarette burns.

No se hospeden ahí, las fotos son engañosas y el baño es compartido, definitivamente tuve una mala experiencia el baño sucio y orinado, mejor paguen un buen hotel por su comodidad.

Hice un reserva y cuando fui, estaba cerrado, llamé y me dijeron que estaban llenos. No lo recomiendo, hay mucho indigente por sus alrededores, gente fumando. Etc