Hilton Houston Plaza/Medical Center

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

It was close to everything. Perfect hub for checking out apartments throughout Houston for my son who’s moving there. The staff was great, especially Francisco the bartender in the restaurant! We were also able to get early check in & late checkout. Enjoyed the pool briefly. Definitely would stay there again!

Amazing, comfortable, nice property, great staff and prime location. Recommend.

It was very clean and there was always staff cleaning throughout the day/night. The breakfast was amazing and served by amazing host/waitresses. It was raining so we really didn’t get to enjoy the rooftop pool and lounge area, but I must say it looked just like the photos. We had an amazing stay and would definitely book here again.

Good stuff

I got in my room later in the evening, so I pretty much just went to bed. The next morning, when I woke up and turned in the lights, I noticed a large area of sawdust on the carpet in front of the mini fridge. I asked at the front desk if they could have someone vacuum it up so I wouldn't be tracking around, get it stuck to my socks, in my shoes. It didn't get cleaned up until a few hours later when the regular room clean was performed. When the rim was cleaned the tile floor was not cleaned as there was still makeup powder from a previous guest on the bathroom floor. Great location, the bed was comfortable, and the room temp was nice and cool. Need to focus on cleaning and upkeep in the rooms/common areas. Will likely try a different hotel next time.

This is an excellent hotel, great staff, rooms are excellent and close to local Red line tram and eateries in the Medical Center district

A beautiful hotel with professional staff, 5-star service, a wonderful breakfast, and incredible, flawless cleanliness.

Staff was friendly and helpful. Parking about the same as at any pay lot at the airport.

Clean, quite and spacious.

My families stay was not a pleasant one. Initially we were given a room on the 12th floor. Everything appeared to be fine. However, we found out that the shower only sprayed scolding, hot water and the faucet where the coffee maker was at spewed the water in our faces. A maintenance person had to come and repair both. Then a strong paint odor inundated the hallway and our room. We were moved to the 10th floor. After moving to the second room, the refrigerator started leaking water all over the floor. A maintenance person had to bring a new refrigerator into our room. Everything seemed to be going OK until all of a sudden a strong paint odor started coming through the air conditioning unit. There was nothing they could do about that later. I found out that it is hotel policy to withdraw an additional $250 out of one’s account which will later be refunded. However, the refund takes between three and five business days. I have stayed in hotels from Maine to Miami around the gulf to Brownsville, Texas and all over the West Coast of the United States and have never had any hotel deduct $250 like this. Also, the restaurant downstairs and the small coffee stand that’s also downstairs charges ridiculous prices. A breakfast for two people was over $50 and a regular coffee was five dollars. The parking garage was a nightmare and the automated scanner did not work properly. I will never stay at a Hilton anywhere again.