33 Hotel, New York City, Seaport

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great location. Only thing missing would had been a great rooftop to be able to enjoy the view of the Brooklyn Bridge.

I really like the location. It feels very safe. And transportation is very accessible, as are restaurants and shops....all within a few blocks. The staff was tremendously friendly and very eager to assist. Additionally, the food and drinks were great!

Every things were good expect we had very bad experience with A/C because of A/C was making very loud noise and we had to pack and changed the room. This new room A/C was not working and since we were very tired, we decided not to change room and because of hot weather we could not sleep good at all. Since compressor gone they put fan and that night was little bit cooler and we slept better than first night. Since this problem they reimburse us. We were out of room whole day and use the room just for sleep in the night.

I travelled alone with my 10yr old boy to ride the subways. His dream. The staff at 33 were amazing. We were looked after so well. Great location. Great trip. We will be back.

I booked this hotel based on the photos, amenities, and descriptions provided at the time of booking. Upon arrival, the property was materially different from what was advertised online. The hotel appeared significantly more run down and poorly maintained than represented in the listing photographs. During my stay, active construction was taking place at the property, which created ongoing disruption and negatively impacted the overall experience. Due to the construction views, noise, and cleanliness concerns, I was required to move rooms three separate times in an attempt to obtain acceptable accommodations. In addition, the property advertised what appeared to be a rooftop bar/lounge area in its promotional photos. However, upon arrival, I discovered this was not an actual rooftop bar open to hotel guests, but instead a private balcony attached to a room and inaccessible to the public. This amenity presentation was misleading and materially influenced my booking decision. The condition of the property, repeated room changes, cleanliness issues, ongoing construction, and misleading representation of amenities resulted in accommodations that did not reasonably match what was advertised and purchased. I have attached photographs documenting the condition of the hotel, construction activity, and discrepancies between the listing images and the actual property. I am requesting reimbursement/refund consideration under the accommodation misrepresentation and trip inconvenience

Contrary to several previous experiences at very expensive NYC hotels that are disappointing in many ways, 33 Hotel was an absolute - and surprising - delight. Check-in was swift, the staff go out of their way to help with everything from luggage and loads of bags to helpful guidance about the best of the local restaurants. The room was unbelievably quiet and decently sized, the beds were perfectly comfortable, and the two-sinked well appointed bathroom was a bonus. We stayed 4 nights and are glad we did!

The elevator is slow. But we were on the 7th floor. Had the most lovely stay. I love it down on Seaport. We will be back!

Staff was top notch and beds were very comfortable.

Clean, spacious and very comfortable

Property was clean stuff was friendly downstairs restaurant failed when it came to food quality an expectation of service