HARUYA Naramachi - Hostel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I know there was a prior notice regarding shortage of staff. However, navigating the check-in and check-off would feel a lot less confusing if there is a staff at the Reception at the usual operating hr (7 am -7 pm). So cuatomers could ask questions.

It is a converted home of a merchant. 125 years-old. Great yard/garden and great location.

L'entrée dans l'auberge se fait seul avec toutes les instructions fourni dans la BAL. L'espace pour dormir est correct (l'espace livre situé au dessus/en dessous de la case aussi!, l'auberge est bien équipé pour faire sa toilette, le rapport qualité/prix est correct, de nombreux restaurants autour... je recommande pour les voyageurs de passage!

Nice!

It was a heritage house in Nara area. We booked a three person room and had a nice stay.

Un lugar muy tranquilo, estilo clásico de viviendas japonesas

This was an extension to our stay, and unfortunately these last 3 nights were unbearable, as the guests staying in the rooms on the 2nd floor were very noisy when walking on the wooden floors. Furthermore, we tried to contact the hotel staff, who are NOT on the premises, but never received a response. The hostel is left unattended so if anything goes wrong there is no one to address it. The front door was left unlocked by most other guests, so the sense this is not a secure and safe place. Also, the posting says there is housekeeping, but we received no service during the 5 nights we spent there. One of the two mllaundry machines are not working, and we had to buy our own detergent even tho this was supposed to be provided. As for cleanliness, our room's drawers and closets were very dirty, with lost of dust and what appeared to be nice feces. This could be a beautiful place, however it has serious issues.

This hostel suffers a few major problems. For.one, there is no one there most of the time, so check in must be done after 4pm, regardlesa if your room is ready (like hours was). Also we had issues with the guests staying upstairs stepping too hard on the wooden floors and there was no one there to respond for it. The pictures on the app are not accurate (at least for our room), making it look much brighter and nicer. Also, it is clearly stated that towels are not provided, so we carried our own, only to find out the hostel does offer towels are a very reasonable cost. Laundry facilities are available within the premises, however laundry detergent could not be found (although it is included in the cost). Lastly the common areas need a facelift as they get messy and cluttered very fast. If you want to experience a more realistic stay at a traditional Japanese house, this could be the place. However, mindful of the fact the place is mostly unsupervised and other guests may not share your understanding of basic rules in an old wooden structure. Overall we really liked the authentic feel of an old wooden Japanese house, the tatami floors and futons, the paper window panes and the somewhat neglected but beautiful garden. This place needs a little attention and it could be a gem.

a bit far from train station. Less maintain the property. Price is low but...

Loved the ambience of our large Japanese style rooms. For a ‘hostel’, it was above what I expected. It was dead quiet at night, even the overgrown garden in the back had its charm.