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2 adults, 1 room

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Best Western Plus Hotel Plaza

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Name: Best Western Plus Hotel Plaza
Address: Piazza Principe Umberto I, 23, Naples, IT
Price range: From SGD 152.98
Rating: 3.7

Piazza Principe Umberto I, 23See map

S$ 152.98per night

This is the cheapest price in 30 days, based on the rates on 9 Nov

Top reasons for booking

With a stay at Best Western Plus Hotel Plaza in Naples (Naples City Centre), you'll be within a 5-minute drive of Via Toledo and Molo Beverello Port. This hotel is 0.4 mi (0.7 km) from Spaccanapoli and 2.9 mi (4.6 km) from Port of Naples.

Popular facilities

Rooftop terrace

Bar

Coffee shop

Free WiFi

Fitness center

24-hour front desk

3.7/5Good 724 reviews

Exploring the area

Principe Umberto Tram Stop, 100m, About 1 mins from hotel by foot

Naples Central, 500m, About 7 mins from hotel by foot

Naples International Airport, 3.9km, About 7 mins from hotel by car

Family Room, Multiple Beds

Multiple beds

36.0 m²

Standard Room, 1 Double Bed Bed is French Bed

1 double bed or bigger

18.0 m²

Superior Room, Multiple Beds

2 beds

16.0 m²

Superior Room, 2 Twin Beds

2 beds

18.0 m²

Superior Room, 1 King Bed

1 double bed or bigger

18.0 m²

Junior Suite, Multiple Beds, Terrace

2 beds

36.0 m²

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Reviews

Read all reviews

3.7/5.0

Good

724 reviews

Location

3.8

Services offered

3.9

Cleanliness

3.7

Atmosphere & facilities

3.6

aristides

Reviewed: 30 Jul 2026

5.0/5.0

Fantastic

Clean room, standard continental breakfast.

Robert

Reviewed: 28 Jul 2026

5.0/5.0

Fantastic

Nice room, very conveniently located near the main train station. Great for getting around.

Tracy

Reviewed: 20 Jul 2026

4.0/5.0

Great

Stayed with kids

The property was in good shape but it’s definitely an older hotel. The room was clean but quite small. We didn’t have much space to stay in the room and we weren’t able to open the windows as they looked out onto a rooftop full of mechanical and exhaust systems. It was super close to the train which was great for walking with luggage, but it’s in a very rough part of Naples. I likely wouldn’t book the hotel again but was very impressed with the fantastic staff. They were super helpful with suggestions and directions for anything and everything. So if I chose this hotel again it would be because of the great experience we had with the staff

Inderveer

Reviewed: 18 Jul 2026

2.0/5.0

Below average

Stayed with partner

Didn’t liked the place. Location is good , rooms were too small. Not a good experience

Mirella

Reviewed: 14 Jul 2026

4.0/5.0

Great

Stayed with partner

Staff were extremely helpful and rooms are very clean.

Angela

Reviewed: 12 Jul 2026

4.0/5.0

Great

Luis

Reviewed: 11 Jul 2026

3.0/5.0

Good

Stayed with family · For friends and family

It's ok, it was cleaned , but the bed was not comfy

Haely

Reviewed: 8 Jul 2026

3.0/5.0

Good

Stayed with kids

The room was very small for 3 people with big luggage. It was close to the train station, but not in the nicest or safest area of Naples. The surrounding areas was very dirty and loud. The staff were friendly. The room was clean enough for just the couple of nights we stayed.

Ayodele Adetokunbo

Reviewed: 7 Jul 2026

5.0/5.0

Fantastic

Stayed with friends

A very nice hotel, clean, in a good location and with very helpful staff. A special mention for Gianfranco who went above and beyond when I accidentally cut myself and needed to stop the bleeding at 01.30 am..

Tamara

Reviewed: 4 Jul 2026

1.0/5.0

Below average

Stayed with partner

Staff zero friendly, none of the 3 people we saw at the front desk were nice, we didn’t have water on the shower and we needed to ask 3 times to someone come to help, AC poor, room smells old, no hot water after 3 minutes on the shower, area not safe (even the taxi driver recommended not to go out at night). In Expedia, shuttle service to the airport was part of the benefits. When we asked at the front desk, they said they don’t have this, we had to pay a taxi to go to the airport.

Overview

Best Western Plus Hotel Plaza

First open:2002-01-01

Rooms:57

Floors:5

Star rating:

Description

See all

Exploring the area

Transport

Principe Umberto Tram Stop

Metro stations

100m

Naples Central

Train stations

500m

Naples International Airport

Airports

3.9km

Attractions

Porta Capuana

300m

Piazza Giuseppe Garibaldi

300m

Castel Capuano

300m

Porta Nolana

500m

Via Dei Tribunali

600m

Lovely Amalfi Coast Tours

700m

Pio Monte della Misericordia

700m

Piazza Sisto Riario Sforza

800m

See map

Facilities & services

Popular facilities

Rooftop terrace

Bar

Coffee shop

Free WiFi

Fitness center

24-hour front desk

General

Parking (additional charge)

Designated smoking area

Elevator

Accessibility

Airport transportation(additional charge)

Covered parking

Safety & security

Safety deposit box

Business facilities

Business center

Meeting facilities

Banquet facilities

Cleaning services

Laundry service

Reception services

Luggage storage

Concierge

Tourist info desk

Fast check-in

Fast check-out

Multilingual staff

Internet

Free wired internet

Accessibility

Wheelchair accessible

Accessible airport shuttle

Food & drink

Breakfast service (additional charge)

See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 00:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children

Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)

Covered self parking fee: EUR 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Best Western Plus Hotel Plaza

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

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Reviews