Hatsunoyu hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Excellent service! Amazing breakfast! Thank you very much.

We arrived 6 hours before checkin to leave our luggage and head to the snow monkey park and they were kind enough to drive us right to the entrance , they have a pass so we didnt have to walk up from the bus stop like everyone else.

I had a wonderful stay at this authentic Japanese ryokan. The charm of the place lies in its simplicity and traditional feel. Though the ryokan is old, it has a timeless authenticity that makes the experience unique and memorable. The host was incredibly friendly and accommodating, and it was a pleasant surprise that they could converse in English, which made communication effortless. One of the highlights was the meals. Both dinner and breakfast were simple but absolutely delicious, showcasing the essence of home-cooked Japanese cuisine. However, if you’re expecting an elaborate kaiseki meal, this might not be the place for you. Overall, it’s excellent value for money, offering a genuine ryokan experience with warm hospitality and satisfying meals. Highly recommended for those seeking an authentic and unpretentious stay.

Yuko was lovely sadly property run down, food excellent, glad we did not have to use fire escape

Breakfast is great and in a very convenient location.

dirty and old room. It seem like they never clean the toilet. No hot water for the sink in our room only cold water. Owner is friendly and good location.

Very close to the public onsen bath and walkable from Snow Monkey Park and good location around the area.

The owners are amazing and were willing to drive us personally to the train station. Yuko is charming and runs her quaint home like a champ. Her breakfast is a wonderful selection of traditional Japanese food. You won’t find nicer or more accommodating people in this little village.

This is all about location and Yuko, the owner. The hotel is worn around the edges (it feels like a visit to your favorite elderly relative that hasn't updated the decor), but it doesn't matter because it is clean and Yuko is an amazing host. Onsen #1 is right outside the front door, and the other 8 are just steps away. Yuko provided us with amazing service, from picking us up at the train, tracking down a bottle of sake left on the train(!), returning to the station to retrieve the sake when it arrived on the next train, driving us to the monkey park after helping us first store our luggage at the station, and then returning a glove my son left at the hotel to the luggage storage before we even realized he had left it. Then we get to the food... an amazing traditional Japanese feast for dinner. I sorely regretted eating a big lunch in Obuse before arrival. Breakfast was also delicious and multicourse, all cooked by Yuko's husband, Yuki. I have such fond memories from our brief stay that I'll carry with me because it was such a unique and truly Japanese experience. My favorite part was heading out in the light snowfall at 6:30am in the provided yukata and geta to complete the nine-onsen circuit. I had the streets to myself as I clacked along in my wooden sandals as the dawn was just breaking. It was magical. And after I finished I discovered one of the best onsens in town was the private Onsen in the hotel for guests.

Best hostess I have ever met traveling japan. Offers ride from train station and to monkey park. Good value for the area even though the rooms are dated it is comfortable