Hotel AquaCity Seasons

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Not so good.

Hotel is very nice, children and pet friendly. The staff is fantastic, the rooms are clean only when you come for dinner later than 7:30 pm there is not so much to choose from. The hotel is connected to the Aqua Center.

Wifi was not working in the room, only in the hall and in restaurant area, I was also missing tissues in the room.

Very friendly and helpful staff. The water park very well equipped.

Hotel in an Aqua park, all nice. May need more hotel parking. Lots of different pools, for swimming and relaxing, indoor and outdoor ones. Dinner and breakfast included, selection of food catered for all.

Friendly and helpful staff. Beds - not comfortable. Great location. Very good breakfast buffet.

Kids had great fun in the park. VR is also very nice. SPA for adults is amazing. Food was excellent. Rooms were small and TV was small. Good service. Overall great stay.

Nice area, included half board was "just ok" and bed was very hard. Overall nice stay, but not excellent.

We stayed at Aqua City for one night before new year eve on our way to Krakow after visiting Slovakia. The hotel lobby, front desk service and the room was Okay. I meant okay not great provided the price was quite expensive comparing to other facilities in the area. It was not that spa like as we had hoped. The thermal bath was great. A lot of families came to the area. The rate includes both breakfast and dinner and they were quite good. The facilities felt more like 80's luxury so a bit dated in a way. One thing that we did not like was the access timing to the thermal bath. The dinner was from 630 to 9pm. We arrived at 4pm. After settling down, we entered the bath at 5pm and can only enjoyed the bath for two hours before dinner as we were hungry. After that there was no time to use the bath again as it closed at 930pm. The check out time for the next day was 10am which is when the thermal bath opened so literally we paid premium just to use the bath for 2 hours. It would be fair if the check out time was noon or hotel guests could use the bath until certain time after their check out.

This was an ok stay in the hotel but nothing special as we had to check out by 10am and the pool and sauna etc was shut at 10pm. Aqua City was good when I first went 5years ago but it has not moved with the times