Chongqing Tianlai River View Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Overall good stay, but could use some improvements. Finding the hotel can be difficult if not given previous instructions on how to get there, as it’s part of a larger collection of hotels in one building with designated elevators, but staff were helpful enough to provide that beforehand. Lobby is shared on the 21st floor with no restrictions on smoking, unfortunately. And we need to be patient and aware on waiting for the elevators. In regards to the room, river view was great with tall windows and a bathtub. It would be better if the bathtub didn’t move when pushed and if the light strips in that area worked too. Bathtowels and bathrobes were provided, but some hand towels would be nice for the 1st floor too. The counter on the main level looked nice and convenient, but unlevelled and appeared unsturdy. Great location for walks and shopping.

Maybe a better English speaker will be more helpful.

The hotel was pretty much perfect. Clean rooms, spacious, amazing staff and get this...most floors have laundry machines that are FREE. Like, even the soap is free! Just know this: Asian laundry machines tend to be washer/dryer in one and the dryer takes like 3 hours to fully dry. Just a heads up. Great location though. My only complaint if I had one, is that the pool is open to local swimming clubs and gym members and it's set up with lanes. They required us to shower first and wear swimming caps and it was quite busy. That's not really the fault of the hotel though. It's Neijiang's finest and their breakfast is fantastic (with great western and eastern choices. Try their Neijiang noodles and dumplings!).

PROTIP: The hotel is located in the building directly across from Raffles. There are many hotels within this building. You need to take the elevator to the 21st floor to check in. After a bit of searching we finally figured out where the check in desk was. The staff were friendly and very helpful. Our room (big room with the loft) was great! Amazing views, clean, good water pressure and plenty of towels. We would stay here again.

To begin, I would like to highlight a positive aspect of this hotel. The hotel was situated in a convenient location near stores and the train station. Additionally, it offered ample space, and the presence of a bathtub was a significant advantage and fancy. On the other hand, I would like to mention that I was there for two days, and on both days, I encountered roaches. This was disappointing because, as I mentioned earlier, the hotel is quite upscale. Additionally, I placed a “Do Not Disturb” sign. However, they completely disregarded my request and cleaned my room without my permission.

Great location, 5 min walk to Jiefangbei and Hongya Cave. Room was clean with a nice river view. Staff were helpful. Perfect base for exploring Chongqing. Would stay again.

Excellent location across the street of Raffle City Mall and metro station. Easy to get around and lots of restaurants & shops in the mall within walking distance. The hotel lobby is on 21st floor. The room is like a 2 stories with high ceiling and facing the river. The wall to ceiling glass with huge bath tub definitely a rare find for USD$50 per night. We only use the tub once in our 4 nights stay, we should have use it more often. The only thing bothered us was the toilets. It has some odor when we walk in. The staff offer a room change for us, we decided to stay in this room for the beautiful river view and bathtub. The staff cleaned the toilets again with something to minimize the odor. The auto sensor flush the toilet too many times and it's very loud. If you & your partner are a light sleeper, I suggest to use the toilet downstair at night to avoid disturb your partner.

Room not very clean and safe did not work

Great location and great view. Our 2floor room was amazing. Super complete and just steps from the Raffles City mall. We could walk the major attractions in the area but there’s also a metro station in the same building

Quiet