Tumbi Hotel Dubai The Palm, Tapestry Collection by Hilton

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

If you are looking for a 'beach resort with pool' like most hotels on the Palm, this isn't it. They have a very small rooftop pool which is not the most comfortable to use. This is a good one night stay if you don't plan to swim etc. The location is good and room was nice and clean. Unfortunately, we had an issue where the hotel offered a one night free stay due air space closures. Then at 9pm at night they came with security to demand payment, even though a few hours before the manager extended our stay at no cost. This was terrifying give the very stressful time we were already living through. A simple call would have sufficed.

Great amenities, but quite expensive.

customer service is terrible.

Attentive reception who were very accommodating. Room was clean and easily accessible. Good restaurant and bars around. Gym is small but available and that makes all the difference.

Very clean room and the staff were amazing.

Brilliant service and cleanliness

Great

Nice location, nice room with big shower, love the rooftop pool and the deeatox has nice healthy food options. Great service.

The hotel is very nice and clean. Unfortunately there is construction next door 24 hours a day. It’s too loud plus you always hear traffic. Staff is great too!

First, they gave a low level room which they finally changed after two nights cutting the stay in half. To their defense, they made an effort to accommodate and did not completely ignore the request. Overall the hotel is heavily overpriced for what it is. The worst thing was the strong fragrance smell in all the rooms which caused severe allergic reaction for me andmade the stay a torture. Fragrance sprays, especially strong ones, should not be allowed inrooms!!