Jacaranda Guesthouse

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel is closed and therefore didn’t honour my booking and I am unable to contact anyone from Expedia to get a refund. I am owed £213 for the booking but there is no way of contacting anyone.

This guesthouse would have a huge potential with minor improvements. Now there were some issues that need addressing. The location is good in Polana with a nice neighbourhood and plenty of restaurants and shopping around. The distance to the Independence Square is a bit over 2 km. The Museum of National History was about 700 m away. The street next to the museum had the terminus of several bus lines (the name shown on the buses was simply Museu). The room was nice and quiet and it had a good aircon. The WiFi signal was a bit on the weak side in my room, my phone lost the connection every now and then. However a number of seemingly small issues had a big negative effect. No toilet paper or shampoo were provided and even the soap was almost finished. Luckily there was a minimarket very close for buying toilet paper. The staff didn't speak English. The man who was mostly at the front desk didn't even bother to respond to my greetings which I made in English when passing by. The breakfast was supposed to start at 7 AM. The only day I had breakfast it wasn't ready until 7:40. It was also minimal, consisting of a bread roll, a toast and a fruit.

Residencial muito agradável, numa rua também muito calma, mas suficientemente perto da zona central de Maputo. Quartos agradáveis, com arrumação diária. A dona é muito simpática. O restaurante é muito binito em decoração e com uma ementa muito variada e excelente

Very friendly and helpful staff who take pride in their work.

This hotel is pleasing in its minimalist decor. The building itself has a mildew problem that cleaning and nice paint cannot mask. The room freshener is also unpleasant. The noise level at night in the discotheque is annoying. They should provide earplugs. The shower does not close.