Facilities & services
Free parkingNon-smoking throughoutShopCovered parkingUncovered parkingGardenVending machineSafety deposit boxFree wired internet Breakfast service (additional charge)Where to?
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Guests and rooms
2 adults, 1 room
Find more hotels in Hakone
Hakone Hisui 
837 Sengokuhara, Hakonemachi(Ashigarashimo)See mapkr 2,272.92per night
This is the cheapest price in 30 days, based on the rates on 15 Oct
Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Hot spring
Restaurant
Free WiFi
Sauna
24-hour front desk
Luggage storage
Exploring the area
Sōunzan Station, 3.4km, About 7 mins from hotel by car
Lalique Museum Hakone, 200m, About 3 mins from hotel by footKawamukai, 400m, About 6 mins from hotel by footNo pictures available yet
Standard Triple Room
Multiple beds
50 m²
Non-smoking
No pictures available yet
Twin
Bed type arranged at check-in
Non-smoking
No pictures available yet
Japanese-Western mixed
Bed type arranged at check-in
Non-smoking
23
Japanese-Western style room with indoor hot spring bath (5 persons capacity), Non Smoking
2 beds
66.0 m²
39
Western-style room with indoor hot spring bath and garden view (2 persons max.), Non Smoking
2 beds
56.0 m²
Garden view
23
Western-style wide deluxe room with indoor hot spring(3 persons max.), Non Smoking
2 beds
56.0 m²
26
Western-style room, standard(3 persons), Non Smoking
2 beds
50.0 m²
8
Deluxe Room
2 beds
56.0 m²
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Reviews
Read all reviews
4.7/5.0
Fantastic
62 reviewsLocation
0.0
Services offered
4.7
Cleanliness
4.8
Atmosphere & facilities
4.9
All
4.5+
3.0+
Reviewed: 15 Oct 2025
5.0/5.0
FantasticStayed with partner · For business and leisure
We had an amazing stay! Will definitely book again in the future.
Reviewed: 22 Sep 2019
5.0/5.0
FantasticStayed with partner · For leisure
Beautiful onsen! Spacious room with a balcony, spotless, luxurious accomodations. Fabulous food, perfectly prepared and elegantly presented, highly recommend the half board. The entire experience could not have been better.
Reviewed: 15 Sep 2019
5.0/5.0
FantasticStayed with partner
Love this hotel .
Reviewed: 8 Jun 2019
3.0/5.0
GoodStayed with family
One of the stranger hotel experiences we have ever had. The hotel was totally deserted upon our arrival around noon. Once we found someone, even leaving our bags for check in later was challenging. This was representative of our dealings with the hotel staff throughout our stay - getting a taxi, making a dinner reservation, etc were challenging Very few English speakers. While the hotel is in a lovely setting and the rooms spacious and clean, it seems like time has passed it by. The biggest flaw is that the hotel is in a very isolated area. Other than the adjacent sister property ( which seemed a little less deserted), there are NO dining or shopping options nearly. It’s hard and expensive to get taxis so unless you have a car, the Hisui is not a good choice.
Reviewed: 30 May 2019
5.0/5.0
FantasticStayed with partner · For leisure
Beautiful location and views. Spacious rooms with all the comfort and amenities one can expect from a higher end spa hotel. The grounds are delightful and well maintained. Onsen thermal baths were clean and well designed. Very relaxing stay after busy days in Tokyo.
Reviewed: 20 Apr 2019
4.0/5.0
GreatStayed with family · For leisure
The hot baths at Hakone Hisui are wonderful. The facilities are very clean and tidy. Staff are professional and accommodating. I will be staying again.
Reviewed: 17 Apr 2019
5.0/5.0
FantasticStayed with partner · For leisure
The rooms were very big and the atmosphere relaxing with lots of gardens outside and nice views
Reviewed: 9 Apr 2019
5.0/5.0
FantasticStayed with family
Modern and minimalist decor while preserving the Japanese aesthetic. Service was top notch and the dining experience first class.
Reviewed: 12 Nov 2018
5.0/5.0
FantasticStayed with family
Very beautiful hotel with good food & good onsen. A nice place for a relaxing stay
Reviewed: 3 Sep 2018
5.0/5.0
Fantastic Gorgeous location, beautiful hotel, delicious food and fantastic staff. This was an amazing and such memorable stay. Our family of five who speak next to no Japanese were made to feel so welcome. Our half bored package was amazing, both dinner and breakfast (Japanese options) and all the staff were so happy and helpful. We all wished we could stay longer.
Overview
Exploring the area
Transport
Sōunzan Station
Attractions
Lalique Museum Hakone
Kawamukai
Hakone Village Samurai Museum
Museum of the Little Prince
Sengokuhara Post Office
Venetian Glass Museum
Hakone Venetian Glass Museum (Glass Forest)
Sengokuhara
Free parkingNon-smoking throughoutShopCovered parkingUncovered parkingGardenVending machineSafety deposit boxFree wired internet Breakfast service (additional charge)