Laputa Hotel Phu Quoc

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very nice staff and hotel. Great location to the beach and good breakfast. Very happy with the short stay.

Staff was courteous and helpful. Grateful for google translator though. Breakfast was good however coffee and food was not hot. Good options. Great location for going to the beach. Good selection of restaurants within walking distance.

Excellent location

Disgusting hotel,very poorly managed,staff ignorant to guests ,room was not cleaned daily even after asking ,a 11% extra charge was demanded on the bill when trying to use a debit card to settle the account,this hotel should be avoided

The staff was always helpful and the hotel clean. The morning breakfast was basic for me but I generally do not eat early in the day. By 9:15am all trays would be empty. Slim pickings. Location through me off a bit. I was not expecting the area to be rows and rows of 80% empty buildings. Mind you if they were all filled, I sure would not enjoy the big crowds. The area is already crowded with tour busses full bringing people to the beach.

Stayed for 3 nights…..Nice room, new bedding, great aircon and flatscreen tv, rain shower etc However, breakfast was poor (very limited) and the service left a lot to be desired. On Day 2 the housekeeping left my windows wide open all day and upon my return in the evening the room was full of mosquitoes and stank of food cooking. They also hadn’t provided any fresh towels. Then on Day 3 it got even worse! I put the make up room sign on my door when i left at 9am and only return at 4pm, i was told they would come at 7pm so exited the room at this time only to return and find they had never bothered to make up the room. The manager was a very nice young lady, very apologetic and explained they don’t have enough staff but for me it’s inexcusable the service provided and i wouldn’t return.

Comfortable, clean, and newly furnished room. Friendly staff, though not fluent in English. Fantastic location, just 3 minutes from a beautiful beach, but some areas are restricted as it’s a private beach for nearby resorts. Limited food options and activities nearby, and breakfast gets repetitive after a few days. Still, one of the best and most value for money accommodation in the area.

Food is not that good!

The rooms was clean and neat, very very nice especially for the price. A convenience store is located nearby. Also 5 minutes walk to the beach and restaurants. The only two things i didn’t like was that since we arrived after midnight at the hotel, there was no one at the reception and the hotel door was locked…. Thanks to the taxi driver who helped us call the hotel, otherwise we would have thought this hotel had shut down… Also the sound proofing is pretty bad, because other guests were talking loud outside our room at 7am and we could hear everything…

Great place to stay. Very close to the beach. Friendly staff and good food. We had an issue with our room and immediately were offered another one.