Mercure Hotel Potsdam City

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great location close to Hauptbahnhof & Trams, breakfast was excellent and the staff are very friendly and helpful

Hotel nice but dated. My bathroom smelt of drains which was unpleasant. Well located.

Overall a very nice Hotel. Friendly and helpful staff. Cupboard space for clothing in our room very limited. But only stayed for 5 days so not to much of a problem. Breakfast was good. Dinner was not. Very expensive and limited choices. We would come again.

Well located. Clean and friendly stuff

The room was clean, but there was a hole in the bedsheet. The staff were polite and helpful.

Great location, really helpful reception staff, nice breakfast. Close to eating places

The room was clean, bathroom a bit small with little room for items

Hard to beat for convenience as a traveler depending on the train & tram services, and an interest in exploring Potsdam on foot or via tram. If one uses the exit/entrance to the train station that's in a sort of shopping mall and just over the bridge (Lange Brukke area), it's easy to walk to/from the main station (Hbf), with a grocery store hidden away in that mall as well. Also very handy to a main tram interchange, the Tourist Info place, and the Alter Markt. I didn't opt for breakfast on site and the restaurant was closed for dinner for some or all of my stay. But, there is a nice Mediterranean place just steps away. Hotel staff were very friendly and kindly accommodated my request, based on other reviews, for a room somewhat distant from the elevator and on an upper level. I experienced no problem with noise although, with the fan on the A/C running at full power, some background sounds may have been covered. Room was plenty large enough for 1 or 2;decent number of sturdy hangers, along with hanging space. A few more shelves (vs some oddly shallow cabinets - what do you do with something 4"/10 cm deep?) would be more practical. A/C struggled in the hot weather, but fortunately I was able to return to a Dutch hotel with more effective A/C before the heat wave really got going. Staff was very helpful in explaining the rather puzzling control system for the HVAC. Would love an in-room kettle for tea/coffee prep but not a standard in Germany it seems.

quiet, clean, excellent view,

Waking distance from train station, pier for river tours right next door, friendly and helpful staff, varied and abundant Buffett breakfast. Hard to almost impossible to get Google maps or city mapper to work in the city, for some reason