The Number 11 by the Warren Collection

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

All good. Recommended.

Ok

Not worth the price, never again Pros - overall room was quiet (despite very creaky floor boards and some noise with guests going and coming); room clean. Wifi and TV worked well. Shower had plenty of hot water. Bed was comfortable. Cons - poor communication from hotel. Was sent a message saying I could leave my luggage at the hotel prior to checkin. When I arrived, no staff were in the building to let me in. The same message stated I could not check in until 4.30pm despite the Expedia website saying check in was at 3pm. Very over-priced nightly rate. I have travelled widely for 24 years and this is the smallest and most expensive room I've ever had. I've stayed in budget and 5 star hotels. This room was supposedly for 3 guests. The single bed was a metal folding bed which blocked the door that provided an exit to the rear of the property, if not a fire exit, then what? Bed also took up remaining floor space at the end of a double bed. This was never a triple room, sold this way to eke out a fraction more profit to benefit the hotel, not the guest. Breakfast was average (no better than any other hotel, so the breakfast couldnt explain the huge cost). Seating in the breakfast room was very limited, so my wife and I had to eat breakfast on the sofa while my son waited upstairs for more space to become available. The staff member at breakfast was monosyllabic, not helpful or welcoming. Whilst I wish him the best, these are not good qualities for someone working in hospitality.

Arrived, very hard time finding parking, room was very small but functional, towels had stains on them, shower was only hot for about 30 seconds at a time, sheets were all wrinkled. The garden was just a cement pad with a table and an ash tray. Wifi was posted on outside of building allowing anyone to use it, causing very slow wifi for the tv and phones. When addressing stain concerns and shower concerns there was very little help or apologies. If ever go back to belfast will not be staying here.

Clean and comfortable, good breakfast and very relaxing

Everything about number 11was fabulous

The room was clean and tidy, there was no problem.

Total nightmare trying to get parked anywhere near and had a 10 minute walk to get to the hotel. Then got into my room and the bed didn’t appear clean

Bed is very uncomfortable and the second mattress Available smelled like pee. Only positive was the breakfast and leaving this place.

Room was clean, good size and quiet. Amenities were good (tea,coffee etc). The check in / out process was quick, simple and hassle free. The staff were courteous, welcoming and helpful. Breakfast was simple but perfect for our needs. Well placed for the centre and a lovely walk to all it has to offer. Simple place, with no hassles and everything we needed.....would happily stay again.