Basecamp Suites Banff

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great location, small bedroom (1bd queen) clean, friendly frontdesk. Would stay again. :)

The staff were very polite and helpful. The location is amazing. However, this appears to be an older apartment building (perhaps) that has been revamped. There are no card swipes. There are various codes for different doors bc it’s halfway between a hotel and a Airbnb. The rooms were clean and modern, but the bedrooms were extremely tight. It was hard to find a place to put your luggage. The hallways were tight, almost too tight for a luggage cart. It was a hassle to go around corners. The “hot tub” is a retrofitted deck on the roof of the parking garage. But the main deal breaker for me was parking. I believe the garage entrance was 6ft or approx 6ft. It was too tight for our rental Ford Expedition, resulting in needing to park on the street at an exorbitant rate (approx $100USD for 8am to 8pm, plus the stress of locating street parking.) I didn’t even think to check the clearance of the parking garage, given trucks and large SUVs are so typical in this region, especially in the winter. I hate to give this place a 3 star review, given it had some high points, but I think it is important to be honest in my review. If parking and the other minor inconveniences mentioned above don’t phase you, I think this could still be a decent centrally-located lodging choice. Young travelers or those without a lot of luggage or a big car probably wouldn’t mind.

The location was great, room was very nice, parking is kind of a pain if you don't want to pay but it was transparent that parking is paid. In theory check-in process sounds great (done online), but it still requires someone manually accepting it to get room code access. Front desk staff was very nice, but seemed to be doing 3 jobs at once. Biggest disappointment was the hot tub being closed. We were told that chemicals were balancing and would be ready soon, and then an update that chemicals were balanced but couldn't get used for another unnamed equipment issue. We would have booked different accommodations because the rooftop hot tub was a big reason we booked here. Overall, nice place, good location, some disappointing parts for the cost.

Very well located with easy access to ships and restaurants. However, would have liked some storage for clothing in the bedrooms. (No closets or drawers). Our coffee was good, but it took 37 minutes to brew 10 cups... a bit long. Otherwise, a wonderful stay in Banff.

We are a family traveling with a teenager and specific dietary needs so the 2 bedroom apartment was absolutely perfect for us! We had more than enough space with beautiful accommodations, views, and so much convenience! Everything was top notch about our staff from the actual space, amenities, staff and housekeeping A++

Room was very clean

Excelente apartamento, limpio, moderno, amplio, bien distribuido, muy acogedor. La ubicación excelente. El personal de Base muy amables. Volvería con mucho gusto y lo recomiendo 100%

Hotel was very nice. Great location with everything within walking distance.

Served our needs perfectly. Very clean. Not very roomy, but it was acceptable.

Extremely convenient location - supermarket, Asian supermarket, restaurants, public transportation, and shops.