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2 adults, 1 room

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BlueBay Grand Esmeralda All Inclusive

Carretera Federal Chetumal(Puerto Juarez Km. 300)See map

kr 1,923per night

This is the cheapest price in 30 days, based on the rates on 24 Sep

Top reasons for booking
Family-friendly
The hotel features multiple amenities for children
Kid-friendly facilities
A safe and fun space for kids with activities
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Free kid's club
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
3.4/5Good 1K+ reviews
Exploring the area
Playa del Carmen Airport, 11.4km, About 13 mins from hotel by car
Tres Rios Ecopark, 800m, About 13 mins from hotel by foot
14
Suite, Pool Access, Garden View Emerald
1 double bed or bigger

65.0 m²

Garden view

No pictures available yet
Superior Room, Garden View
2 beds

35.0 m²

Garden view

25
Deluxe Room, Partial Ocean View
Bed type arranged at check-in

35.0 m²

Partial ocean view

No pictures available yet
Superior Room, Partial Sea View
2 beds

35.0 m²

Partial ocean view,Partial sea view

27
Deluxe Room, Ocean View
Bed type arranged at check-in

35.0 m²

Ocean view

No pictures available yet
Deluxe Room, Garden View (Gold)
2 beds

35.0 m²

Garden view

19
Suite, 1 King Bed, Jetted Tub (Emerald)
1 double bed or bigger

64.0 m²

No pictures available yet
Deluxe Room, Garden Area
2 beds

35.0 m²

Garden view

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Reviews

Read all reviews
3.4/5.0

Good

1K+ reviews
Location
0.0
Services offered
3.8
Cleanliness
3.2
Atmosphere & facilities
3.4
All
4.5+
3.0+
Noemi
Reviewed: 11 Jun 2026

1.0/5.0

Below average

Stayed with friends

The staff was rude we couldn’t get dinner reservations there were only a few places to eat! No transportation the hotel had roaches the elevators in the buildings did not work the bedding was stained and filthy!!!! It stinks I give it zero stars
Nikolay
Reviewed: 9 Jun 2026

1.0/5.0

Below average

Solo stay

The food was horrible, worst resort food I've had. The smell from the seaweeds was making me sick that I had to leave early. It was so bad it smelled in my room and all over the resort. The alcohol brands I've never heard of.
Erick Aaron Arroyo
Reviewed: 9 Jun 2026

4.0/5.0

Great

Stayed with kids

Muy bonito lugar me gusto todo lo unico malo es que hubo sargazo y no pude entrar a la playa de ese lugar y me tube que desplazar a otro lugar
Alan
Reviewed: 8 Jun 2026

5.0/5.0

Fantastic

Stayed with partner

Excelente servicio me dejo sin palabras, recomendable al 100%
BERENICE
Reviewed: 6 Jun 2026

1.0/5.0

Below average

Stayed with partner

The beach was inaccessible. Wasted my money. Food was yuck
Miguel Jose Herrera
Reviewed: 6 Jun 2026

5.0/5.0

Fantastic

Solo stay

Todo bien
Rita
Reviewed: 4 Jun 2026

1.0/5.0

Below average

Stayed with friends

Very bad customer service. The place is old and changing to new owners and they only care about selling their timeshare
Chance
Reviewed: 3 Jun 2026

5.0/5.0

Fantastic

Stayed with friends

Very clean. A lot of fun.
Esther
Reviewed: 30 May 2026

4.0/5.0

Great

Solo stay

This was a beautiful beautiful place. The only issue that I had is that it took three days for maintenance to come and fix my phone two days for them to fix my ceiling fan which still wasn’t working after they fixed it and one day to fix plumbing issues I’m not sure if it was specific to my room, but I will acknowledge that part of the time lapse happened due to possible language barriers but then I also did go straight to the concierge, maybe I didn’t go to the right person or was not told the right person to go to other than that the service staff at the restaurants and buffets were beautiful and lovely. The photographers were so nice. The bartending staff were so delightful. Could’ve been a little bit heavy on the drinks overall I would go back.
Martha Elena
Reviewed: 28 May 2026

5.0/5.0

Fantastic

Stayed with family

En general, excelente.

Overview

BlueBay Grand Esmeralda All Inclusive

Rooms:979
Floors:4
Star rating:

Located in Playa del Carmen (Riviera Maya), BlueBay Grand Esmeralda All Inclusive is within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive property is 4.7 mi (7.5 km) from Maroma Beach and 7.7 mi (12.3 km) from Quinta Avenida.

Description

Located in Playa del Carmen (Riviera Maya), BlueBay Grand Esmeralda All Inclusive is within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive property is 4.7 mi (7.5 km) from Maroma Beach and 7.7 mi (12.3 km) from Quinta Avenida.

See all

Exploring the area

Transport

Playa del Carmen Airport

Airports
11.4km

Attractions

Tres Rios Ecopark

800m
See map

Facilities & services

Popular facilities
Free kid's club
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
General
Free parking
Designated smoking area
Childcare services (additional charge)
Gift shop
Shop
Elevator
Hair/beauty salon
Accessibility
Wedding services
Uncovered parking
Garden
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Multilingual staff
Health & fitness
Spa
Kids swimming pool
Fitness classes
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Food & drink
Poolside bar
Activities
Water sports
Tennis court
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 3.35 per accommodation, per night

We have included all charges provided to us by the property.

Other fees

Early check-in is available for a fee (subject to availability)

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

See all policies
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