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Reviews
4.7/5
Fantastic
65797 reviews
David ******
2025-12-13 08:16:03
5/5
Fantastic Tokyo Station - Shin-Osaka Station
Itsuku was so polite and knowledgeable! Thank you so much for the great experience. He was so patient; we spent way too much time feeding the cute deers! We really appreciated him taking us to the train station and guiding us to the non-stop back to Osaka when the tour was over. We also had fun with other people in our group, Paul and his wife were a joy to hang out with. My family wish you and Itsuku many blessings in the future! Book the trip, it's worth the steps.
AlmaChristine **********
2025-12-12 23:44:56
5/5
Fantastic Karuizawa - Ueno
no hassle picking up tickets at shinkansen station. i think the only problem is at the machine, there were a lot of options, you should pick JE EAST. we were kinda lost there. but it was fun taking the bullet train and enjoyed our snow experience 😍
AlmaChristine **********
2025-12-12 23:44:22
5/5
Fantastic Ueno - Karuizawa
no hassle picking up tickets at shinkansen station. i think the only problem is at the machine, there were a lot of options, you should pick JE EAST. we were kinda lost there. but it was fun taking the bullet train and enjoyed our snow experience 😍
Melvin ***
2025-12-10 20:52:44
5/5
Fantastic Tokyo Station - Kyoto
First time to ride the Shinkansen. It was really fast and really on the dot timing! The QR code was not working when we entered, but was helped by its staff in a fast and efficient manner. Exit was smooth and working though.
ease of booking on Klook: Very good
luggage space: Generous
ease of boarding: Very efficient
experience on board: Generous leg room area
seat arrangements: Very good
Klook User
2025-12-10 14:24:59
5/5
Fantastic Shin-Osaka Station - Tokyo Station
I booked my ticket from Osaka to Tokyo through Klook and the whole experience was very smooth. No need to print anything — the barcode ticket is all you need.
Go to the main entrance of Shin-Osaka Station, South Gate Building (サウスゲートビルディング). Once you enter, the ticket gates are on your right. Scan your barcode and walk in. It takes no more than 5 minutes to reach the platform — no exaggeration.
Your train details and platform number will appear on the screen in front of you.
My train was Nozomi 372, departing from Platform 25 (shown in the photos).
There’s a designated luggage space between the train cars, which is very convenient. And surprisingly, there were many empty, non-reserved seats available on the train.
I also booked seats on the Mount Fuji side — so I basically hit two birds with one stone: a smooth trip and a great view!
Nelmer **********
2025-12-07 23:55:41
5/5
Fantastic Shin-Osaka Station - Tokyo Station
Hassle free. You can enjoy Japan with there famous Shinkansen which travel around 380 km/h. we booked a round-trip ticket from Tokyo-Osaka. I weather permits you can also have a scenic view of Mt. Fuji. Choose a right side window seat going to Osaka and Left side going to Tokyo.
Bryan *************
2025-12-02 07:26:23
5/5
Fantastic Tokyo Station - Kyoto
easy to use. first time using shinkansen and it was a good experience. I’ll definitely book again in the future. i only booked it two days in advance. how i wish i got the fuji view seat though but i had a large baggage so i wanted to make sure there’s a space, so I’d rather choose that than the view.
Klook User
2025-11-29 08:24:34
5/5
Fantastic Tokyo Station - Nagoya
QR code worked as expected (Scan the IC card on the gate, be it Suica or whatever you’re using to enter the station, then use the QR code… or was it the other way around…), picked up our physical tickets and kept them as souvenirs, took the Shinkansen from Tokyo Station via Nozomi through the Tokaido Shinkansen Line, was able to see Mount Fuji since we were reserved the Fuji side seats, the normal car wasnt available since our reservation was so short notice (Literally 20 minutes from departure lol) so we just opted to get the Green Car reservation it was a comfortable and pleasant trip. Got to see Mount Fuji on the way to Nagoya though it was only for a little while, you might be able to see Mt Fuji from Kouzo area untiiil Nakagono area, was straight forward enough. Dont be overwhelmed tho, ask the staff for help at Information desks, they can speak English otherwise use Google Translate or whatever translator app you’re familiar with. Just be calm and ask 🍻
Anna *****
2025-11-25 12:20:44
5/5
Fantastic Shinagawa Station - Shin-Osaka Station
Our trip from Shinagawa Station to Shin-Osaka Station was smooth and convenient. Shinagawa Station is organized and easy to navigate, and boarding the Shinkansen was quick. The train itself was clean, comfortable, and very fast—we arrived on time with no hassle.
The ride was quiet and relaxing, and we enjoyed the scenery along the way. Overall, it was a great and efficient travel experience on the Shinkansen.
Crisel *******
2025-11-25 11:17:24
5/5
Fantastic Tobu Nikko - Asakusa
After our Nikko visit, we took the last Revaty train from Tobu Nikko to Asakusa, and the station was packed. I even heard some people couldn’t get return tickets because they were already sold out. That’s why I really recommend buying your Revaty tickets early through Klook it’s cheaper, secure, and saves you from the stress of last-minute availability issues. Overall, the Revaty Kegon is the best choice for comfort, speed, and convenience. We bought the Nikko Pass that includes transportation to Tobu Nikko, but we chose to upgrade to the Revaty Kegon Limited Express for convenience, and it was absolutely worth it. The ride is only around two hours compared to the much slower local train, and the upgrade is surprisingly affordable. You get comfortable seats, bigger windows for the views, and an overall smoother trip without breaking your budget.
