How can we help you?

The cancellation policy varies with different activities. Please check the cancellation details of your activity to see if you are eligible for a refund. For activities that accept free cancellation, you can cancel the bookings directly if it is within the cancellation timeline, and a full refund will be issued. If it is out of the cancellation policy, a refund will not be provided. Under certain unforeseeable circumstances (e.g. flight cancellation, natural disaster, etc.), we would offer refunds to customers if relevant proof is provided. Please reach out to our support team at Ask Flickket by submitting a "Cancel Booking" inquiry.

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