Everything was perfect, exactly as scheduled and according to the itinerary! The pick-up arrived at the hotel on time. At the meeting point, there were far more snacks, coffee, and juice than other companies offered! The restrooms were very clean and stocked with paper! Our guide was Poppy, and she was very friendly. There was another person supporting her, and since I was traveling alone, they offered to take photos for me. We traveled in a large bus between each location, and bottled water was always available. Basically, this tour has set meeting times, but it's mostly free time. I was happy that I could move around as I pleased! I wasn't expecting much from the natural hot spring, but it was better than I imagined! Even though it was a tour, they gave us about an hour to relax and soak. After soaking for 10 minutes, I started to sweat gently; the temperature was perfect, not too hot and not too cold. I also went to the Blue Pool, which is past the Emerald Pool, but it was a bit of a walk and tiring... Climbing to the top of the mountain at Tiger Temple is very challenging, haha! I was drenched in sweat. The lunch buffet was delicious and satisfying.