Osaka Mount Rokko Snow Park Full-Day Winter Tour

Additional information

Other Reminders

• For changes to reservation details, departure date, number of people, etc., within 72 hours of departure, a handling fee of JPY 5000 per person will be charged. Please ensure the correct number of people and departure date before booking.
• In the event of a collision with other tourists during skiing, only on-site translation and communication assistance will be provided; medical or compensation expenses must be borne by yourself.
• For safety reasons, it is forbidden to walk up the ski slopes with handheld equipment in the ski resort. If you do not have ski equipment, entry to the ski resort is prohibited, and you are restricted to resting in the dining area.
• In the event of unfavorable weather conditions such as strong winds or blizzards, a decision on whether to cancel this tour will be made by 18:00 on the day before departure. You will then be notified by email at any time.
• According to the ski resort regulations, for safety reasons, if you are not wearing ski clothing, you may not be allowed to ride the chairlift or use the ski slopes. Please be aware of this.

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women

Accessibility

• Child seats are not available

Vehicle & luggage info

• Luggage storage and delivery services are not provided

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 48 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• Full refunds will only be issued for unsuccessful or rejected bookings
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• The activity will be rescheduled if there is not a minimum of 6 participants. If this happens, you'll get a rescheduled time or refund
• To find out more about the cancellation policy, contact Klook customer support

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount