Mount Fuji Special Train & Lake Kawaguchi Cruise/Ropeway & Lake Yamanaka & Hikawa Clock Shop Day Trip

Pre-Departure Notice

• Please ensure that the communication app you reserved can contact you during your trip to Japan.
• The supplier will send the vehicle information and tour guide information for the next day's trip to your email before 8 PM the day before departure. Please check it carefully (it may be in the spam box).
• To ensure a smooth trip, please be sure to contact the tour guide or driver in a timely manner.
• If the number of participants does not reach the minimum group size, you will be notified of the cancellation by email one day before departure.
• In the event of extreme weather conditions such as typhoons or heavy snow, we will confirm whether to cancel by 6:00 PM local time one day before departure and notify you by email.

Seats and Vehicles

• The itinerary is a group tour, and seat allocation follows the principle of first come, first served. If you have special needs, please make a note. The supplier will do its best to arrange, but the final arrangement is subject to the actual situation on site.
• The type of vehicle used depends on the number of people, and the type of vehicle cannot be specified. When there are few people, a driver may be arranged to also serve as an attendant, and the explanation content will be relatively brief.
• If you need to bring luggage, you must inform us in advance. If you bring it without permission, the tour guide has the right to refuse you to board the bus and the fee will not be refunded.
• Eating and drinking are prohibited in the car. If damage is caused, compensation will be required according to local standards.

Itinerary Adjustment and Safety

• Japanese law stipulates that operating vehicles must not be driven for more than 10 hours per day. If the time is exceeded, additional fees will be incurred (ranging from 5,000 to 10,000 yen/hour).
• The itinerary is for reference only, and the actual transportation, stay, and tour time may be adjusted due to weather, traffic jams, facility maintenance, etc. The tour guide may reasonably replace or reduce attractions depending on the actual situation.
• If cable cars, cruises, and other facilities are suspended due to weather or force majeure, you will visit other attractions or adjust the length of your stay.
• If you are late due to personal reasons, temporarily change the meeting place, or leave the group midway, the fee will not be refunded. You will be responsible for any accidents and additional costs incurred after leaving the group.

Seasons and Landscapes

• The visibility of Mount Fuji is greatly affected by the weather, especially in summer when the visibility is low. It is recommended to check the weather information before booking.
• Seasonal limited activities such as flower viewing, autumn foliage viewing, snow scenery, and fireworks festivals are greatly affected by the climate. The flowering period and the peak of autumn leaves may be earlier or later. Even if the expected landscape is not reached, the itinerary will still depart normally and no refunds will be given.
• During peak travel periods on Japanese red days and weekends, there are often serious traffic jams or attractions close early. It is recommended not to book flights, Shinkansen, or dinners for that night, and to bring your own snacks and power banks.

Other Notes

• Please arrive at the meeting point on time. We will not wait for those who are late, and you cannot join the tour midway.
• It is recommended to wear light clothing and shoes. Please bring your own warm clothing for winter or mountain itineraries.
• The itinerary does not include personal travel and accident insurance. It is recommended to purchase your own insurance. Outdoor activities and high-risk sports have certain risks. Please register carefully according to your health condition.
• After the itinerary departs, if it is forced to be terminated due to natural disasters or force majeure, the fee will not be refunded, and passengers will have to bear their own return or additional accommodation costs.