Baggage Delivery Service Airport to/from Hotel by Smarte Carte
- Travel light and explore freely from the moment you land
- Perfect for solo travellers, families, groups, business travellers
- Safe, reliable and secured storage and delivery for your peace of mind
- Managed by trusted Service Partner at Changi Airport
- Imagine this: You land, hand-over your luggage and step right into the city ready for adventure – no dragging of bags on public transport, no waiting around
- Book today and turn your travel into a hands-free, stress-free experience
Aiport to Hotel Delivery Service
- Conveniently drop your bags at Baggage Storage in Jewel, T2, T3, or T4 for hotel delivery
- Choose your drop-off time by 10am or 2pm for same day delivery
- Enjoy hands-free travel while your baggage is sent straight to your hotel
- Expect your bags to arrive at your hotel by 3pm or 6pm, depending on drop-off timing
Hotel to Airport Delivery Service
- Baggage will be delivered to Changi Airport Terminal 3 by 6pm on the same day of collection, to the baggage storage store located at Level 1 (public area)
- Register your booking by 11am, drop your baggage(s) by 12pm at the concierge of your hotel for same-day bookings
- Travel light with seamless hotel-to-airport baggage delivery
Package options
Baggage Delivery Service from Airport to Hotel
What to expect
Good to know
Confirmation
- You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Luggage Information
- Baggage refers to cabin or check-in size, with each item weighing under 30 kg
- Odd-sized items include wheelchairs, golf bags, and strollers
Location
Contact us
Reviews
I was satisfied that my luggage was delivered as promised to the hotel I stayed. I highly recommend the service if you have large luggage to lug around on the public transportation.
We booked the Baggage Delivery Service from Singapore Changi Airport to our hotel, and it ended up being one of the most convenient services we used during our trip. We booked the 2 PM cutoff slot for delivery by 6 PM. Before our trip, they already sent confirmations and reminders, which helped us prepare. Communication was also very easy since they contacted us through WhatsApp, allowing real-time updates. Our flight arrived a little past 1 PM, and baggage retrieval took longer than expected. We arrived slightly past the cutoff, but after messaging them through WhatsApp, they kindly extended it by a few minutes and still accepted our luggage. Because of this, we were able to explore Changi Airport comfortably with just our backpacks. By the time we reached our hotel around 5 PM, our luggage was already there waiting for us. Overall, the service was fast, smooth, and extremely convenient.
I used this service to get from the airport to a hotel near the Singapore Zoo. I dropped off my luggage at the reception desk in Jewel at the airport, and when I arrived at the hotel, guest services delivered it to my room, which was very convenient. For the return trip, I couldn't use the service for a certain reason, but I asked the hotel concierge to arrange for my luggage to be picked up at the airport terminal, and a taxi transported it for me. What surprised me was the cost; it was more than three times the price of KLOOK. There seemed to have been traffic, but this service, with its fixed time and price, was extremely convenient.
I apologize for my mistake; I missed my 10:00 AM luggage drop-off time. I understand it was confusing that my reservation number didn't immediately appear, but I appreciate you looking into it and allowing me to drop off my bags. This allowed me to sightsee until the evening without having to go to the hotel first, which was a great convenience. I checked into the hotel around 8:45 PM, and my luggage had arrived safely. Thank you for your kind assistance.
Drop off your luggage after your red-eye flight and start your day trip right away!
Good. Kind. Convenient.
FAQs
How do I book the delivery timing?
What happens if I miss the drop-off time?
Are valuables allowed in luggage?
What happens if my bag is delayed?
Is there a weight limit?
Do I need to be present at hotel for delivery?
What happens if I change hotels?
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