Quayside VIP Meet & Greet by Jet Quay - Includes Buggy Service, Private Immigration & Lounge Access
Jet Quay
- Arrival with Buggy: Be greeted upon landing and escorted via buggy to JetQuay CIP Terminal
- Departure with Buggy: Be escorted through our in-house check-in, security, and immigration for a smooth departure. Followed by a buggy ride to the gate
- Exclusive Private Lounge Access: Unwind in JetQuay VIP lounge, where you can relax and enjoy a selection of complimentary refreshments.
- Personalized Assistance: Enjoy personalized assistance through our in-house immigration and customs clearance during arrival or departure.
- Stress-Free Experience: Travel at a relaxed pace, while we manage all departure and arrival formalities.
What to expect













Good to know
Confirmation
- You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Eligibility
- Important: Infants and children must be included in the passenger headcount
Luggage Services
- JetQuay baggage handling includes up to 2 pieces of check-in baggage per passenger. Additional bags will incur a charge of SGD 50 per bag (subject to taxes), payable at the reception counter. Extra charges may also apply for odd-sized luggage
Additional information
- Please hand carry your passport, flight documents and other important personal items
- Maximum service duration is 75 minutes. Any additional time will be charged at the full hourly rate (minimum charge is one hour)
- For any additional stop, it will be charged as a new event
- A surcharge of SGD 100 (subject to taxes) per way applies to all Terminal 4 services
- A fee of SGD 38 per person (subject to taxes) applies for non-travelling guests using JetQuay lounge F&B services
- Passengers are subject to the respective airline's conditions of carriage for both passengers and baggage
- The personal data information provided may be shared with our 3rd Party service providers for the delivery of the service
Location

Contact us
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