Ha Noi - Cat Ba Island Bus by Cat Ba Express

It's incredibly efficient and fast. I highly recommend it! You take a tour bus from the office in Hanoi's Old Quarter, and it's about a 2-hour ride. There's a rest stop in the middle, and the restrooms are clean. However, there's no toilet paper, so you'll need to bring your own. It took a long time on the highway, so we couldn't take the cable car and went by speedboat instead. As soon as we got off the bus, we immediately boarded a boat with no waiting time, and it was about a 5-minute ride. After arriving at Cat Ba Island, we immediately boarded another bus without delay to go to our respective accommodations. There was absolutely no waiting time in between, which was quite good.

Great service. The guide speaks english well and provided all necessary information about the transfers. The cable car ride was amazing, highly recommend taking it over ferry.

the tour guide messaged us last minute that we wouldn’t be riding the bus and cable car, but instead a limousine and a boat. perhaps this was because it’s only about a 30-minute ride from cat ba town to the cable car station. we were picked up at 12:00 pm, so we would’ve arrived around 12:30, but the cable car’s morning trips end at 11:45 am and resume at 1:30 pm that day. it really depends on the cable car schedule, so if you particularly want to experience it, it’s best to check the schedule beforehand. however, the limo ride was actually very good. the limo looked and felt luxurious, and we had a very comfortable trip. we also had a stop at a gift shop for a bathroom break (google maps says “ha long bay stopover”). they provided free bottled water and a tag during the stop. overall, we had a good sleep and a comfortable ride.

Cat Ba Express's service and vehicle quality are absolutely excellent! The seats are new and comfortable, and there's convenient drinking water and phone charging. The tour guide on the bus is super friendly and enthusiastic, taking great care of the passengers. This is the top-quality bus service among all the Hanoi-Cat Ba routes.

We go to the bus from the bus HQ, it is easy to find since they guve us the address through WA a day before. Our guide Haha is very friendly and accompany us in the ferry and also until we arrived in the hotel.

Bus started on schedule from Hanoi bus office and had brief halt after 2 hrs for 20mins for lunch. Then, there was a speedboat ride to Cat Ba island for 30mins. Then from Cat Ba island, we were dropped by bus to our hotel. transport included: drop by bus to hotel at Cat Ba was included in this transfer

Staying in Hanoi's Old Quarter, I notified them of the meeting point by email one day in advance, and a staff member came to pick me up, which was very convenient. The tour guide on the bus was very friendly, gave everyone a bottle of water, and registered the names, ages, and nationalities of the guests. There was a rest area along the way where you could use the restroom and get a drink. When the bus arrived at the pier, the guide led the guests on foot to the second floor of the speedboat, which had a restroom. The bus drove directly onto the deck of the speedboat. The ferry speedboat docked after about 30 minutes, and people and cars disembarked separately. After getting on the car at the pier, it drove to Cat Ba town, and then the guide dropped everyone off station by station according to the location of their hotels. Excellent service!

we had a great time on our ride to Cat Ba town (road and ferry). the bus was new, spacious and comfortable. The tour operator, Levi, gave us a hint history of Hanoi and Cat Ba which was more interesting. The driver was driving smoothly and very calm. Overall our experience was excellent definitely we will book again

On time pick up in old quarter and drop at the cat ba pier where lan ha cruises are there. Bus was in great condition.

the trip was amazing, we enjoyed it. the bus is new and the ride was so smooth. the guide can speak english well. His name is Ha- means river.