Shaanxi History Museum Guided Tour + Camel Bells Show/Romance of Xi'an Performance One Day Tour

Regarding reservations: Orders imply assistance with ticket reservations by default. Due to museum limitations on ticket availability, 100% success is not guaranteed. A full refund will be issued for unsuccessful ticket bookings. Complaints and compensation requests due to unsuccessful bookings will not be accepted.

• Regarding the product: Resources at the Shaanxi History Museum are limited, resulting in higher costs. Placing an order implies acceptance of the product pricing. Complaints regarding high prices, requests for post-travel price differences, or negative reviews will not be accepted.
• The travel agency may appropriately adjust the order of attractions based on the actual situation, provided that the number of attractions is not reduced and the service standards are not lowered.
• In case of force majeure or unforeseen circumstances such as weather conditions or unexpected events that prevent visits at the agreed-upon time or itinerary, the expenses incurred due to itinerary changes will be borne by the tourist.
• During the itinerary, you may pass through many places (such as scenic spots, restaurants, hotels, train stations, etc.) that have various types of shopping stores inside. These shopping points are not arranged by the travel agency. If tourists have shopping needs, it is their personal behavior. Please independently verify the quality of the goods and ask the merchant for valid shopping vouchers to protect your legitimate rights and interests.
• Tourists must pay attention to their own safety and carry valuables with them! ! Do not leave valuables in the hotel or tour bus! Please take care of your personal belongings during the tour. The travel agency is not liable for compensation if losses occur due to improper personal custody.
• You must bring valid ID documents with you when you depart. Tourists are responsible for losses caused by failure to present valid ID documents for check-in, train travel, hotel check-in, or scenic spot visits.
• If complimentary items cannot be provided due to force majeure factors such as flights, weather, or scenic spot closures, the fee will not be refunded.
• If a guest voluntarily leaves the group or changes the itinerary midway for personal reasons, it will be regarded as an automatic waiver. The travel agency cannot refund any fees, and the guest will be responsible for any other expenses and safety issues arising therefrom.
• The travel agency does not recommend tourists to participate in activities where personal safety is uncertain. The travel agency is not responsible for the consequences arising from tourists acting without authorization.
• Tourists must ensure that they are in good health to participate in the travel itinerary arranged by the travel agency and must not deceive or conceal any information. The travel agency is not responsible for any accidents caused by the tourist's physical discomfort.
• Customer acceptance criteria: Persons over 70 years old must be accompanied by a family member and must sign a disclaimer agreement.
• Please provide the tourist's real name and contact information when registering so that staff can contact you in a timely manner.
• Tourists' complaints are mainly handled and resolved based on the "Service Quality Survey" filled in by the tourists themselves in Xi'an. If the tourist does not reflect quality problems on this survey form and does not reflect quality problems through telephone or other means during the trip in Xi'an, it will be regarded as the tourist is satisfied, and the reasons for the appeal after the return trip will not be accepted. The travel agency does not assume any liability for compensation.
• For customers who have successfully booked tickets, the tour guide will contact you before 10 PM the night before departure (if you do not receive it by 10 PM, please contact customer service in time).
• Special reminder: There are a lot of people in the museum during holidays or summer vacations, so be prepared and please don't give us bad reviews because there are too many people in the museum.
• Ticket reservations are special products and cannot be refunded or changed once issued. Please let the guests know and hope that through our explanation, everyone can draw strength from history.