For TESTING -【Wheelchair ticket verification】2025 JISOO ASIA TOUR: “LIGHTS, LOVE, ACTION!” IN HONG KONG

AsiaWorld-Expo
AWEM will refuse admission without refund, in case of non-wheelchair user or any person accompanying any non-wheelchair user holding wheelchair seat ticket or minder ticket for admission. AWEM and the event organiser reserve the right to have the final decision in case of any disputes.

【Wheelchair ticket verification】

  • 1.Make a booking on this page, customer service team will contact within 3 working days via the confirmed booking (Booking made on this page is intended for the verification of wheelchair seats only, and not for official ticket purchases) .
  • 2.Submit personal information (including but not limited to the proof of mobility difficulties^) via the form provided by customer service team. [Please Submit the form within 48 hours, otherwise, the verification booking will be cancelled.]
  • 3.Upon submitting this form and successful verification, customer service team will inform you for making a official booking within the designated time frame on the specific page.

^ Proof of mobility difficulties means “Registration Card for People with Disabilities” (Physical Disability) or other valid medical documentary proof showing physical disability or mobility difficulties.

AWEM will refuse admission without refund, in case of non-wheelchair user or any person accompanying any non-wheelchair user holding wheelchair seat ticket or minder ticket for admission. AWEM and the event organiser reserve the right to have the final decision in case of any disputes.

Good to know

Admission Arrangement

The use of wheelchairs or electric wheelchairs on AWE premises is subject to the following conditions:

  • Wheelchair seat tickets are designated for persons who depend on wheelchair for mobility and their accompanying minders. When purchasing wheelchair seat tickets, each wheelchair user is entitled to purchase a maximum of one minder at the same time. Wheelchair seat ticket holders must produce proof of mobility difficulties* upon demand by AWEM during admission. AWEM will refuse admission without refund, in case of non-wheelchair user or any person accompanying any non-wheelchair user holding wheelchair seat ticket or minder ticket for admission. AWEM and the event organiser reserve the right to have the final decision in case of any disputes.
    ^Proof of mobility difficulties means “Registration Card for People with Disabilities” (Physical Disability) or other valid medical documentary proof showing physical disability or mobility difficulties.
  • Wheelchair users with tickets may contact AWE (+852-3606 8000) for admission assistance. They are also advised to arrive at the performance venue with sufficient lead time for admission.

Important Notice

  • Unauthorised photography, filming or recording is strictly prohibited in the event hall. Bag searches will be conducted prior to entering the event hall. Article bigger than the dimensions of 38 cm X 30 cm X 20 cm (i.e. 15 inches X 12 inches X 8 inches) as well as all professional cameras, video/voice recorders and stools/folded chairs are not allowed in the event hall. Long umbrellas are not allowed in the event hall. Please place restricted article(s) at Baggage Storage Counter or self-service lockers at the Ground Floor Level.
  • All tickets must purchase from official ticketing agents. Defaced, damaged, copied or otherwise altered tickets will not be entertained.
  • All tickets are non-refundable or non-exchangeable. Each ticket admits one (1) person only, subject to any age restrictions set by the organiser. Reissues for lost free seating or standing tickets cannot be processed under any circumstances.
  • For safety reason, selfie stick is prohibited in AsiaWorld-Expo.
  • Age limit for Seated zone: 3 or above.
  • Smoking is prohibited in AsiaWorld-Expo.
  • No outside food and beverage are allowed in AsiaWorld-Expo.
  • No glass bottles, inflated objects that are lighter-than-air in any kinds of materials (i.e. balloons), hazardous materials, weapons, aerosol cans and any sharp objects is allowed inside the event hall.
  • Possessing or using any illegal drugs is prohibited inside AsiaWorld-Expo.
  • Selling or distributing unauthorized merchandise or other items is strictly prohibited within AsiaWorld-Expo.
  • No standing on chairs.
  • No waiting at staircase and circulation corridor.
  • Possessing and using fireworks, pyro or laser / LED light board device is prohibited.
  • No remote-controlled aerial device or toy is allowed (e.g. model helicopters or drones).
  • Performance may contain strong and strobe lighting and smoke, please inform any medical staff or security of AsiaWorld-Expo, if feeling unwell or any assistance is needed.
  • No ticket scalping is allowed. AsiaWorld-Expo Management Limited and the event organiser reserve the right to void any ticket if it is used, resold, shared or used for any commercial purposes or association.
  • Latecomers may only be admitted during a suitable break in the event. However, admittance is not guaranteed due to lateness.
  • No animals are permitted in AsiaWorld-Expo except registered guide dogs upon obtaining prior written consent of AsiaWorld-Expo Management Limited.
  • The ticket holder agrees to abide by the applicable rules and regulations of AsiaWorld-Expo, event organiser and the official ticketing agent, as amended from time to time without notice, and use of this ticket by the ticket holder shall be deemed as express acceptance of same.
  • AsiaWorld-Expo Management Limited as the venue provider cannot guarantee the participant’s view is totally free from any obstruction during an event.
  • AsiaWorld-Expo Management Limited and the event organiser reserve the right to have the final decision in case of any disputes.
  • If there is any inconsistency or ambiguity between the English version and the Chinese version of this Notice, the English version shall prevail.

Location