Hangzhou Qiandao Lake Full-Day Tour including Boat Trip

Additional information

Other Reminders

• [Regarding Contact] Please ensure your contact information is accessible. Within 24 hours after placing your order, staff will send a confirmation email or Klook voucher to confirm your travel details. Please check your inbox.
• 【About Pick-up and Drop-off】Staff will confirm your departure time with you via WeChat by 21:00 at the latest the day before your trip. Pick-up service starts around 6:30 AM (may be earlier during peak season). Free pick-up within the designated area. If you are outside the designated area, please make your own way to the meeting point: Ding'an Road Metro Station Exit C. This may be subject to change, so please refer to the actual notification from the staff.
• [About Admission] All scenic spots require original ID cards or passports/Hong Kong, Macao, and Taiwan travel permits for admission. Please be sure to bring the identification documents you provided when placing your order. If you are unable to enter the scenic spot due to forgetting to bring relevant documents or incorrect documents, you will be responsible for any additional expenses incurred.
• 【About the weather】The East China region has distinct four seasons, and the temperature difference between morning and evening in spring and autumn is relatively large. All tourists are requested to pay attention to travel safety according to weather changes.
• [Regarding Ticket Refunds] Free tickets are refunded a total of 50 yuan per person (the purchase price was a group ticket price, so the refund is not based on the scenic area's price; please inform staff in advance and bring relevant documents).
• 【Other Reminders】There may be cultural and creative shops, souvenir shops, etc. along the scenic area and at the exit of the scenic area. Please choose voluntarily and purchase cautiously. When purchasing goods, you should ask for purchase invoices and relevant certificates, and keep the invoices and certificates properly. If you shop in these places, it is entirely a personal act and has nothing to do with the travel agency.
• [Other Reminders] For safety reasons, this product does not accept bookings from pregnant women. We appreciate your understanding.
• 【Other Reminders】The travel agency shall not bear any responsibility for the further onset of illness and casualties caused by an individual's pre-existing medical history and physical disabilities during the tour. This situation is also included in the deductible scope of insurance companies' liability insurance and accident insurance clauses. Individuals with mental illness and those without behavioral control capabilities cannot register for the tour.
• 【Other Reminders】The tour on that day ends late, so it is recommended that you do not book trains or flights for the same day, to avoid delaying your travel plans.
• 【About the Itinerary】Our agency reserves the right to adjust the sequence of the tour itinerary, but the content of the tour will not be reduced; if the itinerary is affected by irresistible factors, the travel agency will assist tourists in resolving the issue, but will not bear the resulting losses. If additional expenses are incurred as a result, tourists are kindly requested to cover them themselves.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Children with a height of 120cm and above will be charged the same rate as adults
• Children: Parking fee only, does not include admission ticket fee
• The maximum age for reception is 80 years old. For those over 70 years old but under 18 years old, it is recommended that family members accompany them or sign a health agreement.
• Minors must be accompanied by an adult to join the tour. The adult who registers and joins the tour with the minor will serve as their guardian during the tour and is responsible for ensuring the minor's safety.