Kibera Slum Half-Day Local Village Experience

• Live tour guide: English
• Transport: Car
• Admission: Kibera Slum, Kibera
• Gears & Equipment: All necessary equipment
• Tax & discounts
• Admission to Kibera Slum.
• Kibera Slum Sightseeing walking tour.
• Visit to Slum family home.
• Participation in community based projects.
• Visit to Soweto Village.
• Visit to a Slum children home, Orphanage or daycare.
• Visit to slum community school.
• Shopping experience at Toi market.
• Special arrangement: Child seats, PWD accessibility seating, Meet and greet service

• Meals
• Accommodation
• Extra fees
• Insurance
• Tips and Gratuities.
• Food and drinks.
• Personal expenses.
• Donation and gifts.
• Services vary based on customer selection

Additional information

For Walking Tours

• This tour involves a considerable amount of walking and stairs. Please make sure you are fit enough to participate

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Pets are allowed
• The legal drinking age in Kenya is age 18. Please bring a valid ID for proof of age
• The activity is not recommended: epilepsy
• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• The activity is able to accommodate for allergies, gluten intolerance, vegetarian diets or other dietary needs
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• Participants are advised dress appropriately for this activity (long pants, long-sleeved shirt or scarf to cover shoulders, and closed shoes)
• Please dress accordingly depending on the day's weather conditions
• For smooth entry, please refrain from wearing flip flops, shorts, tank tops, or sleeveless shirts
• The following items are prohibited: weapons of any kind
• Fitness Level Requirement: Beginner
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.
• The activity is prohibited for: other serious medical conditions

What to bring

• Sunglasses / Toiletries / Cash / Water bottle / Valid ID / Passport (with 6 months validity)
• Credit card

What to wear

• Warm clothing / Casual clothing / Walking shoes
• For smooth entry, please refrain from wearing flip flops, shorts, tank tops, or sleeveless shirts
• Please dress accordingly depending on the day's weather conditions

Accessibility

• This activity is stroller and wheelchair-accessible
• Important: Infants and children must be included in the passenger headcount
• Child seats are not available
• Infants and children must be included in the passenger headcount if they require a child seat
• This activity is stroller-friendly
• This activity is wheelchair-accessible
• This activity is stroller and wheelchair-accessible
• Staff is available for guests requiring disability assistance
• Participants using wheelchairs/mobility equipment should be accompanied
• Please refer to the venue's official website for more information about PWD accessibility

Address

• Kibera Slum
• kibera slum

Vehicle & luggage info

• Vehicle option: Group of 8 - Van
• Passenger capacity: 7 passengers excluding the driver
• Larger bags will be considered 2 pieces
• The driver has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.
• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the activity. If this happens, you have the option to reschedule or request a full refund
• Partial refund will be issued in case of unforeseen events or extreme weather caused the following condition: Participation for some attractions has been suspended
• Vouchers can be used any time within the validity period. Refunds can't be made once it has been redeemed or has expired.
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Full refunds will only be issued for unsuccessful or rejected bookings
• Lost, stolen or damaged tickets can't be refunded
• For any product quality/damage issues, contact Klook customer support ASAP with photo/video proof
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• To reschedule or request a full refund, please contact the supplier/operator: WhatsApp

Booking changes policy

• Change are allowed until 1 day(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Free for children aged 1-3
• This activity has no age limit
• Children under 3 years old are considered infants, based on their official ID
• Free for seniors aged 80+