Lake Kawaguchi & Lake Yamanaka & Ladder Town & Oshino Hakkai & Mount Fuji Lawson & Arakurayama Sengen Park Day Trip

Pre-Departure Notice

• Please ensure the communication app you reserved can be used to contact you during your trip to Japan.
• The supplier will send vehicle and tour guide information for the next day's trip to your email before 8 PM the day before departure. Please check your email (it may be in the spam folder).
• To ensure a smooth trip, please be sure to contact your tour guide or driver in a timely manner.
• If the number of participants does not reach the minimum group size, you will be notified of the cancellation by email one day before departure.
• In the event of extreme weather conditions such as typhoons or heavy snow, confirmation of whether the trip will be cancelled will be made by 6:00 PM local time the day before departure and will be notified by email.

Seats and Vehicles

• The tour is a group tour. Seat allocation is on a first-come, first-served basis. If you have special needs, please make a note. The supplier will do its best to arrange it, but the final arrangement is subject to the actual situation on site.
• The type of vehicle used depends on the number of people and cannot be specified. When there are fewer people, a driver may be arranged to serve as an accompanying staff member, and the explanation may be brief.
• If you need to bring luggage, you must inform us in advance. If you bring luggage without authorization, the tour guide has the right to refuse boarding and the fee will not be refunded.
• Eating and drinking are prohibited in the car. If any damage is caused, compensation will be required according to local standards.

Itinerary Adjustment and Safety

• Japanese law stipulates that commercial vehicles must not be driven for more than 10 hours per day. If the time is exceeded, additional fees will be incurred (ranging from 5,000 to 10,000 yen/hour).
• The itinerary is for reference only. Actual traffic, stopover, and tour times may be adjusted due to weather, traffic jams, facility maintenance, etc. The tour guide may reasonably change or reduce attractions depending on the actual situation.
• If cable cars, cruises, and other facilities are suspended due to weather or force majeure, you will visit other attractions or adjust the length of your stay.
• If you are late due to personal reasons, temporarily change the meeting place, or leave the group midway, the fee will not be refunded. You will be responsible for any accidents and additional expenses incurred after leaving the group.

Seasons and Landscapes

• Visibility of Mount Fuji is greatly affected by the weather, especially in summer. It is recommended to check the weather information before booking.
• Seasonal limited activities such as flower viewing, autumn foliage viewing, snow scenery, and fireworks displays are greatly affected by the climate. The flowering period and peak of autumn leaves may be advanced or delayed. Even if the expected landscape is not reached, the itinerary will still depart normally and no refunds will be given.
• During peak travel periods on Japanese red days and weekends, there are often serious traffic jams or early closing of attractions. It is recommended not to book flights, Shinkansen, or dinners that evening, and to bring your own snacks and power bank.

Other Notes

• Please arrive at the meeting place on time. We will not wait for those who are late, and you cannot join midway.
• It is recommended to wear light clothing and shoes. Please bring warm clothing for winter or mountain trips.
• The itinerary does not include personal travel and accident insurance. It is recommended to purchase your own insurance. Outdoor activities and high-risk sports involve certain risks. Travelers should carefully register according to their own health conditions.
• After the itinerary departs, if it is forced to be terminated due to natural disasters or force majeure, the fee will not be refunded, and travelers will be responsible for their own return trip or additional accommodation costs.