HMB Guadalajara Centro

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I didn’t eat

I had a restful night in friendly peacefull environment

Its a hotel just to spend the night at it.

Tipo antiguo, no tienen TV en las habitaciones poca agua en habitaciones

Gran alojamiento muy centrico y cómodo

This was a very disappointing stay, Hotel was in a very poor maintain condition. The pool was dirty, the rooms were in a deplorable condition, walls dirty, doors/bathroom/floors showing big signs of replacement need. The photos do not do justice.

When reserved 2 rooms for 6 people and when we arrived, the receptionist told us that they only had one available and only 5 people could stay in one room. I told her we had 6 people and that's why we reserved 2 rooms. She said that's a problem they've had with Expedia in the past. As we were scrambling, trying to figure out what to do with our 6th person, the receptionist said they were able to find another room for us so we were set. The property looks really nice downstairs, but once we got to our rooms, we noticed the hallway carpet was extremely dirty and the facilities were not maintained. In the room, the wall had a big hole around the edge, the bathroom looked old and dirty, the toilet didn't flush (my husband was able to fix it), and there was a leak on the ceiling from the AC unit so we had to put a trash can because the floor had gotten pretty wet. When my husband told them about it, it was fixed that day. On our last night there, I noticed money from my makeup bag was missing. I'm not sure if the housekeeper took it, or the people who came to fix the leak. My experience there was very poor. I would never stay there again.

Old building

clean, large room, comfortable beds, great breakfast, however we could not get more than Luke warm water from the shower, and no hand towels

Rooms are a bit run down They definitely need some TLC Staff is courteous Their breakfast bar has really good variety