B&B HOTEL Rouen Parc des Expos Zénith

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very convenient location and perfect for a stopover. Staff welcoming and friendly

I have stayed at a couple of B&B Hotels last year in Germany, which where more like Hotel. This one in Rouen France was more of a Motel. The Room was ideal for a family of four with My Children sleeping in the Mezzanine and the room was very clean, fairly near parking for the car. The Breakfast had better in the ones in Germany.

Air-conditioning wasn’t working

Good family room, clean, easy check in

Easy check-in after hours, clean & tidy room

Dirty towels on floor. Coke can with cigarette. Ash on bed.

The listing on this website is A LIE. It twice says there is an elevator. There is NO ELEVATOR. My family and I were defrauded into staying here, dragging heavy bags up two flights of stairs. I am 60 years old and walk with a cane. Either a ground-floor room or an elevator are imperative. If we were not lied to, we would have stayed elsewhere. DO NOT BE FOOLED BY THESE LIARS!

fine and a place to sleep just very basic. Couldn't get aircon working. nice shower. toilet didn't flush. good and easy communication beforehand and security guard around on arrival which was helpful and reassuring. Parking easy and free.

Very good stop over in a convenient location when travelling from Calais to the Vendee. The room was good, the children like the mezzanine arrangement and there is enough space for 4 if you aren't spending much time in the room. The breakfast was tasty, fresh and excellent value. The breakfast area is quite small and there were queues once it got busy, but staff were very helpful and friendly, refilling items promptky when they ran out and emptying the coffee machine drip tray etc. My only worry in advance was getting hold of an automated code to check in after hours. I could not get through to the hotel by phone, and bo over was supplied when I booked. I had to ask hotels.com to email the hotel to get the code. But the hotel replied quickly with the code and entry was no problem on arrival. If you are travelling with children I recommend you don't book breakfast via hotels.com because they seemed to be charging full adult price for all travellers. If you pay at the hotel it is €8.50 for adults and €4 for kids aged 10 and under.

Even if it was a smoke free room, there was a strong odor of smoke. Another client complained as well.