Hotel Livemax Ikebukuro Ekimae

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

部屋が狭すぎる。 明らかに２人用ではないレベルの狭さ。 1人でも狭い。 夜中に火災報知器が鳴り慌てて避難したが スタッフが誤報でしたとヘラヘラしている。 安全性、スタッフのレベル、部屋の広さ全て不満。 部屋着はくちゃくちゃだし。 トイレは座るとドアに足が当たるレベル ２度と使わない

喫煙部屋しか無く臭かった。

レイトチェックアウトをフロントに申し出て手続きしていたが、通常チェックアウト時間になると清掃員が部屋をノックして、いつ出ていくのか尋ねられた。「レイトチェックアウトですよと伝えても「何時にでますか」ということだった。

This is a nice hotel that suited my needs perfectly as a single tourist who didn’t spend an excessive amount of time on the room. The rooms are relatively small by US standards but large enough that it was comfortable. The water flow to the shower was amazing. Almost felt like a fire hose. 😀 The staff was very helpful and friendly. My one complaint is that the housekeeping staff often left their supplies in the hallway nearly blocking the path to the elevator. I would stay again.

Late check in not allowed no refundable if you paid by Expedia. Has to pay rack rate if any issue. No manager appeared but calling back later

Not in the best part of town

First time staying in Tokyo and couldn’t ask for anything better!

Just average, but when i checked out at 10:40am they charged me an extra 1000 yen. I should have read the email better, but i really hate when companies charge like this. It turns me off and never want to use them again. Its not about the money, its about the customer service and appreciation for the customer. Japan check in places already have a cold and stiff feeling to them, then to add "give me more money" just does not feel welcoming or appreciative. ふつのブスネスホテルですが、午前10時40分にチェックアウトしたとき、追加料金1000円を請求されました。 メールをもっとよく読めばよかったですが、会社がこのように請求するのは本当に嫌です。 それは私をうんざりさせ、二度と使いたくないです。 大切なのはお金ではなく、顧客サービスと顧客への感謝です。 日本のチェックイン先はすでに冷たくて固い印象を持っているのに、さらに「お金をください」と付け加えるのは歓迎も感謝も感じられません。

Only issue was they only give you one key…. So good for one person stay but not for 2. And Expedia map shows location wrong.

The room was very tiny even for one person. The comforter had a few stains on it. There is no for t desk staff after a certain hour at nice. So if you lose your keys tuff lock.