Hilton The Hague

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff was super friendly, the rooms are very dark even with all the lights on and the lobby is relatively uninviting. The property location is great as it’s just a short walk to the different tram lines and conveniently located to hundreds of different local shops and restaurants.

Over billed me by 100%, but they will resolve it.

A little disappointing considering this is a Hilton brand. We arrived very early after a long 13hr flight but were told at come back at 3pm to check in, and not offering an earlier check in - some empathy would have gone a long way but it did not happen. Further disappointment came when we were assigned a low floor room facing the carpark entrance/exit with no view, and to make it worse (since we can’t really open the curtains for where we are facing), the room was dimly litted. The shower was another problem as although it had an enclosure, water would get out and wet the whole bathroom floor. Whilst our room smelt fine, the carpet just outside smelt of pee (not sure if they allow pets in the hotel). The TV channels had no entertainment channels - mostly news channels and it isn’t a smart TV that you can connect to your own digital services as well. Breakfast was ok although no much of a variety, but can pass. All being said, staff were nice and friendly which made up for the disappointments. For the price, I probably won’t choose this hotel again as I think there are hotels which are nearer to the old town.

The location is within a 10-minute walk of great restaurants and shopping. The room was clean and spacious. There is no air conditioning, so it was warm. Opening the windows helped a bit. If you want to check in earlier than 3pm, there is a EUR 45 fee. The breakfast buffet was delicious and had lots of variety. I’m gluten-free (Celiac) and they even had gf cereal.

Excellent breakfast, hotel in a very good location for shopping and transport options

We picked the hotel because of its location and parking. There are museums, restaurants, and shopping center nearby. The front desk staff was very efficient and friendly for our check-in. Although the layout of the bathroom was a little odd, the room was spacious and the bed was comfortable. We also enjoyed the breakfast.

Good location, central . Room clean. Breakfast excellent.

Breakfast is 29 euros per person.

Well placed

Nice check in staff