Villa Liberte Hakone Gora

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

First let me give the positives: clean comfortable beds. Lots of space. Well stocked, nice kitchen COULD make this a pleasant retreat. The house was ok but more run down than I’d have thought from the photos. That said, we were not happy with this property overall, mainly because of the terrible communication from the host. Because they did not answer any inquiries about how to get there or how to use the amenities we were left unable to truly enjoy the property or the area and the lack of info on getting there cost me a lot of money. This property is fine if you have a car, know your way around, are Japanese, or if you just have a big group and need lots of space. Amenities did not have translation like many properties provide so we had to just figure it out and host did not answer inquiries to help. You can only get there via public bus or if you have a car. So I wasted a lot of money on a Hakone “free pass” for transportation in the area, that I could not use. I don’t know why the host never replied to any of my inquiries ahead of arriving to just tell me that public bus stop with limited schedule was my only nearby transportation. We would have made other choices. But there seemed to be no interest in communicating with us. We only got lots of standard messaging from them warning us of extra charges if we brought more people or had pets or didn’t clean properly, issues we did not have. Not a good experience for us.

あまり口コミ等は書いたことがないのですが、以降泊まる方のために。 チェックインは事前にきたメールに従ってスムーズにできます。部屋の様子もほぼ写真通りで、調味料も調理器具も揃っていて、テレビもYouTubeも快適に見れますし、冷蔵庫も大きな物と小さな物が２つあり、食器もかなりの数あります。 問題は清掃面です。 他の方の口コミ通り、本当に靴下が真っ黒になります。トイレのドアや部屋のドアは斜めに傾いていて閉まりません。カビの匂いが布団にも染みついていて鼻につきます。 本当に汚いです。。 1番よかったのは広いお風呂ですが、事前にメールでお風呂の溜め方はくるのですが、その方法では15センチくらいしかたまらず寒い思いをしました。蛇口からお湯を出すことは必須です。 テラス？ドッグラン？も使える物ではありません。 総じて、このクオリティーでこの金額は高すぎます。

大人6名子供2名で利用しましたが3階建ての一軒家なので広さは充分過ぎるくらい。お風呂は大きいだけにお湯を溜めるのにちょっと時間がかかりましたが広くて気持ちよかったです。 車は大型車と小型車の2台でちょうどいいくらいの駐車場。キッチンも用具が揃っており問題ありませんでした。大家族や小規模合宿でも利用できそうな宿です。

After staying in Tokyo this place was amazing for our family because of the space alone! The property is around an 8min walk from the end of the Hakone Pass cablecar and the ropeway connection. It rained most of our stay but there is a nice outdoor table set and a lot of japanese anime comics (in Japanese) in a lovely takana room with bean bags. Kitchen is well stocked except i couldnt find a knife but theres a lot of plates, bowls etc etc. The bathtub was amazing on the cold days. Would def recommend for larger groups or families in need of stretching their legs a little! The only other thing to note is that it gets pretty quiet around the area so have a dining plan prepared for arrival. I do think check in could be slightly earlier but the email did say you could store luggage from midday.

If you want to hang out at a "college fraternity house" style apartment, this is your place. You are greeted by a can of pesticide, must walk up a staircase that is clearly a hazard, suffer a bath that doesn't work, and a refrigerator full of used condiments. Don't worry, you will receive snarky emails from the owner telling you just how many towels you're allowed to use while you're there. If you do happen to make it up the stair case without it falling down, don't plan on sleeping. There is a cat who will meow incessantly at your window throughout the night. The owners claim that it's a stray cat, though there is cat food inside the property. We tried communicating with the property owner, but we're treated as though we were the fools who are banking their vacation house. Highly recommend that you do NOT book at this location.