Donatello Hotel Jeddah

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room smelled bad ( smoke)

Value for the price isn’t there. It doesn’t the have amenities of standard hotels but costs more than the top tier brands.

Clean, friendly staff

It was a nice hotel, but it was too far from everything. Felt more like furnished apartments rather than a hotel. Staff are friendly.

Really Close to Airport

So so nice location

Grubby

I’m not sure how to describe this, but since moving from Medina and Mecca to Jeddah, every interaction I’ve had with employees and staff has felt as if I were intruding on their personal space. They acted like royalty, refusing to offer even the faintest smile. The Donatello Hotel was a prime example. I booked a room for one night due to an early flight the next morning and requested a 3 AM wake-up call (which I never received). After some back-and-forth with the receptionist, my room was finally ready. I searched everywhere for a room service menu or even the reception desk’s phone number, but without success. When I returned to the reception, I encountered a receptionist with a princess-like attitude. I asked if they offered a room service menu, and she curtly replied, “There’s the restaurant—go there.” It wasn’t worth arguing, so I didn’t press further. To their credit, the restaurant staff were polite and helpful. After finishing my meal and heading back to my room, I discovered a hidden rule: if you don’t take the “correct” elevator, a staff member will appear out of nowhere. A woman abruptly instructed, “Hey, take the other elevator!” Again, I chose not to engage—I needed sleep. By then, I’d already decided not to rely on the promised wake-up call, a decision that proved wise. Needless to say, I won’t be returning.

Proximity to airport

Best hotel I stayed in Jeddah Only down side music is so loud had difficulty sleeping