Hôtel Boustane

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Friendly staff , clean and walkable distance from train station.

Close to train station. Room is spacious. WiFi signal was weak which didn't cover the whole room.

The staff was nice and it was close to casa voyageurs

Just dirty/filthy Borderline unprofessional

Terrible terrible terrible, very dirty, smelling and disgusting. Everything is terrible

Everything location staff flies dirt dark stinky not safe for a person with any kind of handicap

dirty bed bugs do not stay!!!!!!

Take your pick: While checking in, the man at the desk charged us 44 dirhams for an additional tax; I offered him the only money I had, which was 200 dirhams (I was flying out the next morning so didn't have smaller change); he insisted that we go find a place to get change since he couldn't make the change. While this back-and-forth went on, he was audibly cruel to one of his employees -- in Moroccan dialect he indicated to him, "I don't care if you have another job; if you want to get paid tomorrow you will show up [much earlier than you are being paid for]." He was rude across the board, took forever to verify that we had already booked the room, and gave us what must be the worst room in the "hotel" (if you do resort to staying there, don't accept room #15). It was full of bugs, turning on the sink caused the floor to get covered with water; the windows don't close all the way because there are guide wires attached to them holding up the hotel's sign; and there is no way to make the room dark at night. Please pay triple the price if you want to stay near Casa Voyageurs -- do not stay here. If he posts a rebuttal to this critique (which anyone seeking further business would), so be it. I was nothing but deferential to him, and even a cab driver later on told us that there are many other hotels within this price range; simply don't book this one.

I was a solo traveller arriving in Casablanca at 10pm. I booked the hotel considering its walking distance to the train station to catch the morning train to the airport. On arriving by taxi at Hotel Boustane, I was asked to go to another hotel belonging to the said company. Fearing for my safety, I was very reluctant to move to a hotel, which was not the one I booked. Having no choice and no budget, I conceded. But the whole experience tainted my otherwise amazing experience in Morocco.

Hotel Boustane doesn't deserve the name Hotel the room is not clean, the bathroom is very old stuff no heat no AC I didn't find any any tower no sheet is just weird hotel and the worse that I ask the man at the front desk who I met there around 8 to 9 am and the man he doesn't even care I ask him if there are some AC he said if I want the AC I should go to the big Hotel is not there. He is very rude. I spent around 30 minutes inside the room there are some smell like mold stuff I left I check around I find Hotel AL WALID that one was very good it is responding to all the criteria of Hotel.