Facilities & services
Non-smoking throughoutElevatorFree valet parkingSafety deposit boxLaundry serviceLuggage storageConciergeTourist info deskBreakfast service (additional charge)Where to?
Check-in/out dates
Select your dates
Guests and rooms
2 adults, 1 room
Find more hotels in Puebla
voco Royalty Puebla Downtown by IHG 
Portal Hidalgo 8, Av. Palafox y Mendoza(Centro Histórico)See map€ 103.92per night
This is the cheapest price in 30 days, based on the rates on 4 Oct
Top reasons for booking
With a stay at voco Royalty Puebla Downtown by IHG, you'll be centrally located in Puebla, steps from Zócalo de Puebla and Puebla Cathedral. This hotel is 0.6 mi (0.9 km) from Puebla Convention Center and 1.8 mi (2.9 km) from Fort Loreto.
Popular facilities
Rooftop terrace
Bar
Restaurant
Free WiFi
Fitness center
24-hour front desk
Exploring the area
Puebla–Cholula Tourist Train Terminal, 1.4km, About 23 mins from hotel by foot
Zocalo Square, 100m, About 1 mins from hotel by footBello Museum, 300m, About 5 mins from hotel by foot8
Standard Room
1 single bed
No pictures available yet
Double Room
1 single bed
21.20 m²
No pictures available yet
Junior Suite
2 beds
26.20 m²
No pictures available yet
Standard Room, 1 Double Bed, Balcony, View Cathedral View
1 double bed or bigger
14.0 m²
No pictures available yet
Suite, 1 King Bed, View Cathedral View
1 double bed or bigger
26.0 m²
No pictures available yet
Grand Room, 2 Queen Beds, Balcony, View Cathedral View
2 beds
27.0 m²
No pictures available yet
Suite, 1 King Bed, Balcony, View Cathedral View
1 double bed or bigger
26.0 m²
13
Suite, 1 King Bed, Balcony (Cathedral View)
1 double bed or bigger
28.0 m²
14
Grand Room, 2 Queen Beds, Balcony (Cathedral View)
2 beds
27.0 m²
11
Suite, 1 King Bed (Cathedral View)
1 double bed or bigger
38.0 m²
15
Standard Room, 1 Double Bed, Balcony (Cathedral View)
1 double bed or bigger
14.0 m²
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Reviews
Read all reviews
4.6/5.0
Fantastic
374 reviewsLocation
0.0
Services offered
4.8
Cleanliness
4.7
Atmosphere & facilities
4.6
All
4.5+
3.0+
Reviewed: 23 Jun 2026
5.0/5.0
FantasticStayed with partner
From the beginning, our day was amazing! We qualified for a free upgrade and they were so lovely accommodating that. Upon Reva, we had a free bottle of wine. The hotel is named royalty for a reason because you feel like you’re in a Palace! The rooms are beautiful and so clean!
Reviewed: 20 Jun 2026
5.0/5.0
FantasticStayed with partner
Excellent hotel! The location is perfect, close to everything, yet quiet and peaceful at night. The rooms are modern, clean, and very comfortable. The staff was friendly and welcoming, making the entire stay enjoyable. I would definitely stay here again and highly recommend it to anyone looking for a convenient and relaxing place to stay.
Reviewed: 18 Jun 2026
4.0/5.0
GreatStayed with kids
Clean, posh hotel located in the city center. Walkable to any place downtown. You can’t hear all the noise from the street in your room at all. Everything is updated and staff is pleasant and helpful. Elevator for luggage needs, plus a bell boy if necessary. Room service. Nice restaurant. Breakfast buffet was a little bland but well stocked and great price, especially if you’re in a rush to catch a flight. The menu looks scrumptious but I didn’t try anything. My only issue is that although the room was impeccably updated, it felt a little closed in. Windows in shower and bed area are to the hallway. It did dark out the room for sleep at night. And Expedia asked me if I was offered an upgrade, I was not. Our second floor room was also next to the housekeeping closet, not the workers fault, but at times the hall was full of sheets and towels. This is hotel management and designers fault. Would I stay here again? Yes.
Reviewed: 17 Jun 2026
5.0/5.0
FantasticStayed with kids
Nice hotel in the middle of everything clean and the staff were very helpful! We had a great stay
Reviewed: 10 Jun 2026
4.0/5.0
GreatStayed with partner
The hotel is located near the main sightseeing area, and the staff were very friendly.
We received a medium sized bottle of wine as a courtesy.
The only thing I did not like was that I made a reservation at the terrace restaurant because the mariachis were supposed to perform, and I invited two friends. Unfortunately, the mariachis never performed.
Other than that, everything was great
Reviewed: 23 May 2026
5.0/5.0
FantasticStayed with partner
Good
Reviewed: 23 May 2026
5.0/5.0
FantasticStayed with friends
The hotel staff and the location was perfect. In the center of the historic area, easy access to whatever you needed. Will definitely stay again. The only thing I hope was a a bit bigger was some of the rooms. A bit tight, but well equipped with everything you needed.
Reviewed: 22 May 2026
5.0/5.0
Fantastic Perfect
Reviewed: 22 May 2026
3.0/5.0
Good Loved the location and the room was very spacious and nice. However on the weekends they have a restaurant with live music and you can hear it as if you were in the restaurant but in your room. It was very loud and i really couldn't sleep ( keep in mid i love live music, but in your room you need a different atmosphere) Additionally on the other nights there was not music but you could hear everything from the restaurant like; dragging of chairs and cleaning. it was very noisy and i was never able to get any rest. I had already paid for the rooms otherwise i would have moved because i felt there was so much noise.
For a vip hotel i didn't feel the staff was as friendly as I've seen in other vip hotels. The bellboys were very friendly and probably had the best customer service. Lastly, i wouldn't pay for the breakfast it was very basic and you could definitely get something better around the area, i was expecting better quality.
The rooftop restaurant staff was excellent and the drinks form there were very good, i do recommend going to the rooftop bar.
Reviewed: 6 May 2026
5.0/5.0
FantasticStayed with friends · For friends and family
Excellent location, very helpful staff and consistently clean rooms
Overview
Exploring the area
Transport
Puebla–Cholula Tourist Train Terminal
Attractions
Zocalo Square
Bello Museum
Poblano de Arte Virreinal Museum
Santa Monica Convent and Museum of Religious Art
Mexican Revolution Museum
Living Museum
Amparo Museum
Alfenique House
Non-smoking throughoutElevatorFree valet parkingSafety deposit boxLaundry serviceLuggage storageConciergeTourist info deskBreakfast service (additional charge)