Gumont Guadalajara López Mateos - Minerva

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Clean, quiet and good food. Friendly staff

Very nice place and attentive staff. Good breakfast

Todo bien, hubiera estado mejor que me hubieran dejado hacer un cambio en mi reservación para

Breakfast was fabulous! Bed was comfy but no terraza and no pool, gym really weak nice view though

Great breakfast included with stay. The shower was very hot with good pressure. Only problem is is that the door didn't shut good so water would go everywhere we needed several towels to clean up, the television in the room is tiny and the sound was really bad. We also requested a king size bed and are booking and they had given us to double beds but the ladies were kind to change it for us.

My daughter stayed this time and she disappeared about breakfast.

es uno de mis hoteles favoritos en gdl, el bar que tienen en el 9 piso, me hace disfrutarlo porque no hay necesidad de salir fuera para tomar unas cervezas... pero lo que mas disfruto es la atención en el personal del desayuno, creo que pocos hoteles y restaurantes tienen esa atención

Good location. Hotel services are limited.

The staff here was awesome. From Luis in the bar/pizza place, to everyone working hard at breakfast, the service was great. The room was comfortable. Bed and pillows worked well for me. Walls are thin and you hear everything inside and out, and the water takes 10 mins to warm up for the showers, but pretty minor. I'd happily stay here again. Good location too.

We made our reservation for two rooms through Expedia. When we entered the rooms, we were shocked. Everything was extremely old and dirty. The windows overlooked a demolished building that appeared to be a nesting area for flying insects. When we complained to the hotel, we were told that no other rooms were available. We then contacted Expedia and spent nearly two hours going back and forth between Expedia and the hotel before our rooms were finally changed. The replacement rooms were larger and somewhat nicer, but they were still not very clean and were extremely noisy. Both rooms faced a busy street with heavy traffic. Even with the windows closed, the traffic noise was constant and disruptive. I learned my lesson. I will never make a reservation through Expedia again. In my experience, booking through Expedia resulted in being assigned the least desirable rooms in the hotel.