Mercure Paris Montparnasse Pasteur

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Breakfast was very poor. Very little options for vegetarian customers. Seating space was also restricted due to the small dining room.

The room was really clean which was great! Staff interactions we had were good! Breakfast is poor quality and not worth the price - would recommend eating locally! The TV’s don’t have a chrome cast or streaming services so at night the choices are pretty limited! Rooms are comfy, showers are great and the location is good!

Breakfast was extensive and fresh. Staff very friendly with any and all requests. luggage storage available for early check in and late departure.

We had a wonderful stay. The rooms were perfect clean well kept and the staff was excellent. Very friendly and helpful

I really wanted to love this hotel, it has a lot of potential but the customer service is subpar. The first night I stayed, my room was not made even though I left the sign on the door to please clean it up. Also, my room didn't have conditioner and based on the lack of service I asked if maybe we could get complimentary breakfast for a day to make up for the inconveniences, but they said all they could offer was a "free drink". I told the guy I don't drink alcohol and he said "you could have a juice". Wow! Really? You're giving me a free juice to make up for a dirty room? That goes to show how much customers matter, considering breakfast costs 20 euros, so I guess I'm not even worth that much! My friend checked in on the same day and her room had a musty smell so she had to ask for a change. We had also asked for adjoining rooms and they weren't able to provide that either. All in all, I'm very disappointed on the service offered by this hotel.

Not a 4-Star hotel. Nice, but nothing more than that.

Staff was very friendly.

Staff all very lovely, friendly and accommodating. Nothing was too much hassle. Had a family feel. Nice touch to give my son a puzzle to do at breakfast

Room is clean with basic needs and beds are ckean. They provide drinking water in the lobby which is nice knowing how hard it is to get public drinking water. The elevator is very small.

Very average hotel. Failed on some basics like the air con not working, pods for a coffee machine but no machine, empty minibar, luke warm breakfast (with terrible scrambled eggs !). However bed was great, shower was good and very quiet night so a great sleep, so not all bad !