Mercure Garmisch Partenkirchen

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great

Perfect location for families - access to ski slopes, right downtown Partenkirchen with lots of restaurants, easy parking. We also enjoyed the pool and the super nice breakfast! Our rooms were connecting which is great for families with kids. Special thanks for allowing us to bring the family dog and the special welcome he received.

Family-friendly, Clean room, Helpful Staff

Stayed here several times and always excellent. Rooms have recently been refurbished. Breakfast offers a great selection. Staff always friendly and welcoming. Great location for Garmisch Classic ski area and also for Ehrwald / Lermoos.

The room was cosy, nice the bed was comfortable. we ordred the larger room with free minibar but it was proved to be a waist of money since the minibar had like 4 full of sugar drinks and no other option. but still we enjoyed our stay and the location of the hotel is perfect

Room was clean and warm but a bit on the small side. Good shower. Hotel is a bit dated but in keeping with the character of the village. 20 mins walk into Garmisch. Supermarket and bistro on the doorstep of the hotel. Good selection for breakfast. Swimming pool and gym on site. Near the Olympic ski jump and 30-40 minute walk to Partnachklamm Gorge which is absolutely worth a visit.

Horrible experience! I had a reservation paid in full, arrived to check in and they had no reservation in my name, I had printed my confirmation so I gave it to them and they made a copy. They informed me that they had an update in their system and it has given them problems, I was not the only one there having the same issue. The manager informed me that they had no rooms but they were trying to call other hotels, well after waiting over a hour we booked a new hotel room which cost us an extra $200.00. Ok fine it is what it is but the manager told me I would get a refund not to worry !!!! Well I have been denied a refund even through I have all my paper work !! Beware of this hotel !! They are scamming people !!! Make it right and give the people you wronged their money back !!!!!

Broken WC door, unable to close bathroom door with 3 people in room. Extremely inconvenient and awkward considering price of room.

Great location with comfortable room with good breakfast.

We loved our stay at Mercure! The front desk staff was extremely helpful and kind. Helped us with suggestions for the Zugspitze and our rooms were very clean!